Всички продукти Community Forum

I was given a number as a recovery number and I’m trying to reestablish my email that is Thunderbird and also Mozilla and Firefox and I get all confused with all of that anyway it gave me a code number and every time it asks me for the code number for my recovery number It doesn’t allow me to put it in where it says confirm a button that says confirm every time I go to click it. It’s not on so I’m utterly confused and I am don’t know where to get help. The bottom line is I need to get my account fixed so I can get my email back again. I lost it a couple years ago and I’ve been struggling ever since.

https://netflix.com/?src=androidApp&nftoken=BgjolOvcAxKkAVQk4ZrDVGtWN28tAxzJAg2fi4Kwfqrg0he6DxIcPCaLFhna4U7RBg5Q7l7Hgf9bAXxS0qE42eXgDriPumUiz4ytF2qZE1ROIn+Fp0DVJcc4/6kLsktn3yvrTQRgp7Y6pZrpgfTGYYp3Hw09zu4RUI63iYh9A/5qu5TlKXkD5KcPPqgJZgXc5ev1K7GiUfJP7L9zwO+cJ9RZyeM3k/vl4jmnXFikGAYiDgoM0d5KkUMClLZkBa8z

[Note: I characterized this question as an "Installation and updates" issue (even though it is not per se about initial installation or updates) because moving a profile involves installation issues.]

Recently I moved my TB profile, for the second time in the past few months. This time I paid closer attention, and noted several things of interest (that may touch on some questions that remain undiagnosed in this forum):

1. TB took longer to start up, as it could find none of the folders cached in folderCache.json, so rebuilt the cache from the new profile location before starting. (I only learned about this from the next effect.)
2. The "Move to" "Recent" folders list was empty; this cached list only gets rebuilt from use (that is, from moving messages manually (not via filter) to destination folders). This effect led me to folderCache.json- and also may suggest why the OP in that question could not get resolution of his problem.
3. The newly cached folderCache.json was 528 KB, compared to 365 KB at the old location -- and that, in turn, was 170 KB larger than the 195 KB size of folderCache.json at the original location. So each time the cache is rebuilt it grows perhaps 150~200 KB (size depending on the many-times-repeated path length).

What causes the file growth? Because each time it is rebuilt, TB checks through all of the cached folder paths, apparently guided by the mailboxes listed in folderTree.json (see image below). [I think TB just checks each path to see whether it is compatible with the current profile location. If yes, the path is cached for runtime; if no, the path is repopulated from the current profile location (which takes most of the startup time).] But TB never deletes the no-longer-valid paths; it just appends to what was already in the file, so that the list of cached folder paths just grows (thereby increasing TB's startup time, every time). The best way to get rid of the old stuff is just to delete folderCache.json and let it rebuild on the next startup, to reduce the time needed for subsequent starts.

Finally, my questions: In addition to folderCache.json (different timestamp in each profile, of course), there are four files which are the same in all profiles: folderCache-x.json, x={1,2,3,4} (see screenshot). These are apparently from actions prior to the profile relocations, as they are simply copied from one profile to the next, unrelated to changes in folderCache.json. Can someone tell me:

1. What actions cause the creation of folderCache-x.json files?
2. Why folderCache.json merely appends new folder paths without deleting the old ones?
3. Why folder paths are specified explicitly (fully qualified) rather than relative to the profile path?

Thanks for any pointers.

The last update was and is terrible, what happened to all my groups in my address book, what a waste of my time. I have set up separate email lists for my clients and now I have lost it all. You invest time and effort into a product then through stupid updates that wipe out all that work makes the effort to support you a waste of time and money. Now I have to spend hours doing rework because of your ignorance and lack of care for your supporters, typical of tech, we broke it and we don't care.

I'm trying to log into this page: https://accounts.firefox.com

The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click again and nothing. On the 3rd click, it just spins for 30 seconds then goes back to being blue. This continues every time I attempt to click further.

I can login on this page just fine using Firefox on my android phone. I can also login using the Edge browser. Matter of fact, I had to use Edge so I could post this issue.

This is a completely fresh install of Firefox, on a completely fresh install of Windows.

Hello everyone. This is my first question on this forum: Thunderbird 128.6.0esr (64 bity). An email with at least two replies after double clicking won't open in an existing window. For example if there are 4 replies in a particularly email then 4 separate windows will open. Changing settings under Reading & Display doesn't help. Any ideas? Thanks.

Secure Connection Failed

An error occurred during a connection to myiphide.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem