Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Amazon thinks cookies are disabled but there not.

  • 1 отговор
  • 7 имат този проблем
  • 1 изглед
  • Последен отговор от cor-el

wintonian
wintonian
more options

Since updating Firefox to 15.0.1 (Kubuntu) I am unable to log into Amazon.co.uk as it think cookies are disables, well I have cleared the history, cookies and cache and Amazon is quite happy to deposit cookies which show up in Firefox, but is obviously denying it.

I do not have this problem when using Chromium and I haven't tried anything else yet.

On a related issue Google thought my browser was out of date and wouldn't let me log in until I cleared the cache, and now I have it seems quite happy.

Since updating Firefox to 15.0.1 (Kubuntu) I am unable to log into Amazon.co.uk as it think cookies are disables, well I have cleared the history, cookies and cache and Amazon is quite happy to deposit cookies which show up in Firefox, but is obviously denying it. I do not have this problem when using Chromium and I haven't tried anything else yet. On a related issue Google thought my browser was out of date and wouldn't let me log in until I cleared the cache, and now I have it seems quite happy.

Променено на от wintonian

Всички отговори (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the cookie exception to make sure that you aren't blocking cookies (the site may be using more domains)?

  • Edit > Preferences > Privacy > Cookies: Exceptions

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Променено на от cor-el