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clicked on download button to upgrade to latest version. This has been 'saved' somewhere but the upgrade hasn't run and I don't know how to get the new version working on my laptop. sorry! very embarassing...

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  • Последен отговор от Xircal

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I clicked on download button to upgrade to latest version of Firefox. This has been 'saved' somewhere on my computer but the upgrade hasn't run and I don't know how to get the new version working. sorry! very embarassing...

I clicked on download button to upgrade to latest version of Firefox. This has been 'saved' somewhere on my computer but the upgrade hasn't run and I don't know how to get the new version working. sorry! very embarassing...

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Please do the following.

  1. Go to Download Firefox 4.0.1 and download the installation file to your desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally double click the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


After you complete the installation, please go to the Plugins Check page and update where necessary.