Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Pocket tags disappeared

  • 4 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Kiki

more options

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

Избрано решение

Hey Kostja,

Our colleague advise to give it a try one more time and update the app if it still doesn't work. If the problem persists after the update, you may reach out through the contact form that I referenced above.

Прочетете този отговор в контекста 👍 1

Всички отговори (4)

more options

Hey Kostja2,

Thanks for reaching out to Firefox support forum. I'm sorry about the issue with Pocket's tags. I'll make sure to escalate your issue to the Pocket team. In the future, you may want to reach out by filing out this contact form instead.

Cheers!

Полезно?

more options

Избрано решение

Hey Kostja,

Our colleague advise to give it a try one more time and update the app if it still doesn't work. If the problem persists after the update, you may reach out through the contact form that I referenced above.

Полезно?

more options

Thank you for your help. The problem resolved after I relloged to Pocket.

Полезно?

more options

Thanks for getting back to us. I'm glad you found a way to make it work again. (:

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.