Mixed up message in an email
I was waiting for a conformation email to verify my email address and it went into my junk folder. When I clicked, 'Not junk' it went into my inbox folder. However, when I opened it, it had the correct header but also a part message from eBay? In the message details, it also mentions Ancestry???
See attached screen shot.
Confused of Emsworth
Trevor Burdett
Всички отговори (1)
What is your anti-virus software?
Anti-virus software corrupting Thunderbird email files is most likely what happened. You can attempt to repair the index file for the troubled folder(s): Right-click the folder - Properties - Repair Folder
These are some generic suggestions to avoid problems with anti-virus software.
Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile
Don't let your anti-virus software scan incoming and outgoing messages.
Don't let your anti-virus software scan attachments.
Don't let your anti-virus software intercept your secure connection to the server.
Remove any add-ons your anti-virus software may have installed in Thunderbird.
Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird
And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile
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