Account disconnected
Why, after I turn off my laptop and then restart it, do I encounter the "Account disconnected" error? I have to log in again every time i restart the laptop. I using Windows 11 Pro.
Всички отговори (1)
Firefox stores the credentials to login to the Firefox account in the Password Manager (logins.json in the Firefox profile folder). This login is hidden from about:logins. If Firefox isn't able to connect on startup then it is possible/likely that this isn't working correctly and there is a problem with logins.json or you have other software that cleans up this file.
You can inspect logins.json to see if you see the chrome://FirefoxAccounts entry. You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data