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Passwords to not work with Firefox 99 Mac

  • 2 отговора
  • 1 има този проблем
  • 7 изгледи
  • Последен отговор от FredMcD

jeff186
jeff186
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I cannot log into certain web sites using Passwords with Firefox. Yesterday I was unable to upload an invoice on the Kensington.com site. Today I am totally blocked in my city's municipal web site. https://www.newtonma.gov/ I am trying to report a missed recycling pickup at their "301" site on the front page, and I have an account, but it will not accept the existing passwords and trying to change it blocked any further efforts, giving me a dead end by saying any password I use with Firefox is invalid. It's not all sites but it is some sites. The problem occurs with both Firefox 99.0 and Firefox99.01. Using it on a Mac running Big Sur, 11.6.5

I cannot log into certain web sites using Passwords with Firefox. Yesterday I was unable to upload an invoice on the Kensington.com site. Today I am totally blocked in my city's municipal web site. https://www.newtonma.gov/ I am trying to report a missed recycling pickup at their "301" site on the front page, and I have an account, but it will not accept the existing passwords and trying to change it blocked any further efforts, giving me a dead end by saying any password I use with Firefox is invalid. It's not all sites but it is some sites. The problem occurs with both Firefox 99.0 and Firefox99.01. Using it on a Mac running Big Sur, 11.6.5

Избрано решение

I think I found the problem. Both the Kensington and Newton Massachusetts use mycusthelp.com. Both completely will not work with Firefox. I spent over half an hour working with a patient Kensington Tech and we could not find a way to sent a file to them at https://na-kensington.mycusthelp.com/WEBAPP/_rs/(S([DELETED]. They finally gave me an email and it went right through. The tech did suggest trying Chrome, but then decided an email would be simpler. I had the same frustrating experience with the Newton site https://newtonma.mycusthelp.com/webapp/_rs/(S(js2cqzfqfvadczvmt12om0c5))/supporthome.aspx but was able to get access my account with Safari.

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jeff186
jeff186 Задаващият въпроса
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Избрано решение

I think I found the problem. Both the Kensington and Newton Massachusetts use mycusthelp.com. Both completely will not work with Firefox. I spent over half an hour working with a patient Kensington Tech and we could not find a way to sent a file to them at https://na-kensington.mycusthelp.com/WEBAPP/_rs/(S([DELETED]. They finally gave me an email and it went right through. The tech did suggest trying Chrome, but then decided an email would be simpler. I had the same frustrating experience with the Newton site https://newtonma.mycusthelp.com/webapp/_rs/(S(js2cqzfqfvadczvmt12om0c5))/supporthome.aspx but was able to get access my account with Safari.

FredMcD
FredMcD
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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems. Go to that post and click the 'Solved' button to its right.