Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Ghostery extention still not working after update

  • 4 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от elfgirl43

more options

Today i randomly got a notification that the Ghostery extension had uninstalled itself. When i go to reinstall it just says the download failed. I tried adding it from ghostery's website and when I try to install from there it says that it can't because the file is corrupt. Any ideas what to do to get it back?

Today i randomly got a notification that the Ghostery extension had uninstalled itself. When i go to reinstall it just says the download failed. I tried adding it from ghostery's website and when I try to install from there it says that it can't because the file is corrupt. Any ideas what to do to get it back?

Променено на от elfgirl43

Всички отговори (4)

more options

There is a problem with an expired intermediate certificate that is used to sign extensions. This is being worked on by the Add-ons team.

See:

At about 6:10 PST we received a report that a certificate issue for Firefox is causing add-ons to stop working and add-on installs to fail.
Our team is actively working on a fix. We will update as soon as we have more information.
  • Bug 1548973 - (armagadd-on-2.0) All extensions disabled due to expiration of intermediate signing cert

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

more options

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

more options
more options

I installed the update but it is still not solved. My extensions still don't work