Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Suddenly can't type anything in a Gmail reply window in Plain Text

  • 1 отговор
  • 1 има този проблем
  • 7 изгледи
  • Последен отговор от SugarFree

more options

This began two weeks ago.

I use an up-to-date Firefox browser (38.0.1) on Windows 7. Two weeks ago I opened an email from a friend that was Rich Text formatted rather than plain text. I clicked reply, and then clicked the Plain Text button. But there was no cursor that would let me type in my reply. I couldn't paste anything into the reply box either. I restarted Firefox. No go. I restarted my computer. No go. Cleared Cache and Cookies. No go.

What I *can* do -- and the only way I now have to reply to messages -- is to click on any email (rich text or plain) -- click reply, then click the Rich Format button. This then allows me to type or copy/paste, and *then* I have to click Plain Text again in order to send a Plain Text email.

I hate Rich Format and never use it. Friends (mostly) know to send me email only in Plain Text, but up until two weeks ago it didn't matter. I just clicked reply to any email and typed in the reply box. Now, that's impossible - though Chrome, IE and any browser on my cell works just fine - so this is clearly a Firefox issue.

Why is this happening and can anything be done to fix it?

This began two weeks ago. I use an up-to-date Firefox browser (38.0.1) on Windows 7. Two weeks ago I opened an email from a friend that was Rich Text formatted rather than plain text. I clicked reply, and then clicked the Plain Text button. But there was no cursor that would let me type in my reply. I couldn't paste anything into the reply box either. I restarted Firefox. No go. I restarted my computer. No go. Cleared Cache and Cookies. No go. What I *can* do -- and the only way I now have to reply to messages -- is to click on any email (rich text or plain) -- click reply, then click the Rich Format button. This then allows me to type or copy/paste, and *then* I have to click Plain Text again in order to send a Plain Text email. I hate Rich Format and never use it. Friends (mostly) know to send me email only in Plain Text, but up until two weeks ago it didn't matter. I just clicked reply to any email and typed in the reply box. Now, that's impossible - though Chrome, IE and any browser on my cell works just fine - so this is clearly a Firefox issue. Why is this happening and can anything be done to fix it?

Всички отговори (1)

more options

Forgot to add to my first post:

When I switch to HTML View - the typing problem disappears.

However, not being able to type in a plain text reply window in Standard View isn't the only problem.

I tried to make a call using Chat (not Hangouts). I got a message: "Please download plugin to make a call." I clicked the link, downloaded and installed the plugin (Google Voice and Video) -- and checked in Control Panel to make sure it installed correctly. It did. But when I clicked on the phone symbol, the same message came up and the program will not let me call.

I opened IE and then Chrome. Both let me call from Gmail, no problem.

Again, this is a Firefox problem - not a Gmail problem.

Променено на от SugarFree