Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

firefox is complaining that the health report site has an invalid cert., also it is soooo slow it's unusable, how do I fix it?

  • 4 отговора
  • 1 има този проблем
  • 9 изгледи
  • Последен отговор от dicke

more options

as above

as above

Избрано решение

Всички отговори (4)

more options

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

more options

dicke said

as above

I hope this is in a suitable format for you all--- if not please let me know how you'd like it formatted!


{

 "application": {
   "name": "Firefox",
   "version": "38.0.1",
   "buildID": "20150513174244",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0",
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/38.0.1/WINNT/en-GB/",
   "numTotalWindows": 1,
   "numRemoteWindows": 0,
   "remoteAutoStart": false
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "modifiedPreferences": {
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.smart_size.use_old_max": false,
   "browser.cache.disk.capacity": 358400,
   "browser.cache.frecency_experiment": 3,
   "browser.download.importedFromSqlite": true,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20150513174244",
   "browser.startup.homepage_override.mstone": "38.0.1",
   "browser.startup.homepage": "http://home.aeroflex.com/",
   "browser.startup.homepage_override.buildID": "20150513174244",
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "38.0.1",
   "media.gmp-eme-adobe.lastUpdate": 1432197738,
   "media.gmp-gmpopenh264.lastUpdate": 1432197740,
   "media.gmp-gmpopenh264.version": "1.4",
   "media.gmp-eme-adobe.version": "9",
   "media.gmp-manager.lastCheck": 1432197726,
   "media.gmp-manager.buildID": "20150513174244",
   "network.cookie.prefsMigrated": true,
   "network.predictor.cleaned-up": true,
   "places.database.lastMaintenance": 1432199916,
   "places.history.expiration.transient_current_max_pages": 104673,
   "plugin.importedState": true,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.sanitize.migrateFx3Prefs": true,
   "storage.vacuum.last.places.sqlite": 1432199916,
   "storage.vacuum.last.index": 0
 },
 "lockedPreferences": {},
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "Direct3D 11 WARP",
   "windowLayerManagerRemote": true,
   "adapterDescription": "Standard VGA Graphics Adapter",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x0102",
   "adapterSubsysID": "04f51028",
   "adapterRAM": "Unknown",
   "adapterDrivers": "vga framebuf vga256 vga64k",
   "driverVersion": "6.1.7600.16385",
   "driverDate": "6-21-2006",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": false,
   "directWriteVersion": "6.2.9200.17292",
   "direct2DEnabledMessage": [
     "blockedDriver"
   ],
   "webglRendererMessage": [
     "blockedDriver"
   ],
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "cairo"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.8",
     "version": "4.10.8"
   },
   "NSS": {
     "minVersion": "3.18.1 Basic ECC",
     "version": "3.18.1 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.18.1",
     "version": "3.18.1"
   },
   "NSSSSL": {
     "minVersion": "3.18.1 Basic ECC",
     "version": "3.18.1 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.18.1 Basic ECC",
     "version": "3.18.1 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "extensions": [
   {
     "name": "IDS_SS_NAME",
     "version": "IDS_SS_VERSION",
     "isActive": false,
     "id": "{D19CA586-DD6C-4a0a-96F8-14644F340D60}"
   },
   {
     "name": "Skype Click to Call",
     "version": "7.3.16540.9015",
     "isActive": false,
     "id": "{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}"
   }
 ],
 "experiments": []

}

more options

Избрано решение

thank you for following up - about the slowness issue please try installing this graphics driver on your system: https://downloadcenter.intel.com/download/24695/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit

also see: Firefox is slow after updating to Firefox 38

more options

Oh, MY GOD!!! That has brought it back to life .... big time . Microseconds to load a page instead of 30 seconds!!!!! To be honest I downloaded the 64 bit version of the video driver as recommended by Dells tool (autodect thingy) ... but the idea was right.

I'm really surprised that the driver makes such a difference! :-)