Showing questions tagged:

Help.. I accidentally trashed files under my email and I would like to get them back? recover them.

I was looking around my emails and when I thought I was trashing my junk emails in the trash bin it was my emails (that I keep).. I hit trash and they were gone, tried t… (read more)

I was looking around my emails and when I thought I was trashing my junk emails in the trash bin it was my emails (that I keep).. I hit trash and they were gone, tried the undo and is there any way to get them back, would like to find out. I am a newbie to this kind of thing, so please be gentle when telling me what to do, also closed thunderbird and opened it up again, just wondering if someone out there can help me. Thank you for your time in reading this.

Open 1

Why is Thunderbird suddenly not receiving messages (I already checked my password settings)?

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try… (read more)

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try to click "Get Messages," it simply has no response at all. Nothing happens. I went into my Thunderbird password settings, and upon seeing that the incoming-message password had for some reason reverted to an old, obsolete password, I corrected it and saved the correct one. I've checked several times and the passwords are correctly saved now. But this did not fix the problem. When I click "Get Messages," nothing happens. My Thunderbird is connected to my Earthlink account, which is working fine. When I go into Earthlink, I am able to send and receive messages as normal. So the problem is not with Earthlink but with Thunderbird.

Open 3

Need help accessing emails

My mom needs help accessing her emails she had acs internet and had to cancel the service for 4 months and her email is X@ptalaska.net and she has the service again with… (read more)

My mom needs help accessing her emails she had acs internet and had to cancel the service for 4 months and her email is X@ptalaska.net and she has the service again with acs and woukd like to have the back emails resent.

Please reach out to her through her email thank you for your help and time

(PII redacted by moderator)

Həll olunub 1

I cannot remember my email password.

In setting up a new PC (laptop), I must make my password known to the software. But I cannot remember my password. On my existing, older, laptop, I saved my email passwor… (read more)

In setting up a new PC (laptop), I must make my password known to the software. But I cannot remember my password. On my existing, older, laptop, I saved my email password long ago i.e. I do not have to enter my password, on the older laptop in order to get email. I no longer remember my own password. How do I find my password on my existing, older, laptop ? Thank You. <[edited from public forum] @attglobal.net>

Həll olunub 3

I have 7 email addresses, all with aol - 2 addresses appear to be linked.

Thunderbird administers my 7 "aol" email addresses (accounts) on my Dell laptop (running Windows 7). 5 of the accounts are behaving normally, but the other two accounts a… (read more)

Thunderbird administers my 7 "aol" email addresses (accounts) on my Dell laptop (running Windows 7). 5 of the accounts are behaving normally, but the other two accounts appear to be linked. So, when I send an email from one of them, it appears in both "sent" folders. When I receive an email in one of them, it appears in both "in box" folders. When I visit "mail.aol.com", these 2 accounts behave normally. So it appears that they are linked within Thunderbird. Can you suggest a possible solution? Thanks, Tim

Open 3

Remove all threads in all folders

First I am very frustrated that someone decided to change the default to show all messages in threads. How do I globally disable this for every profile on my system. Addi… (read more)

First I am very frustrated that someone decided to change the default to show all messages in threads. How do I globally disable this for every profile on my system. Additionally how do I disable it in one pass for all top level folders at the moment I have to change one top level folder at a time on every system I use thunderbird on, as I have over 100 folders this is very inconvenient. How do I modify a new thunderbird installation so all users and profiles default to threads being turned off.

Open 1 1

Cannot send or receive email in thunderbird

Cannot send or receive email all of sudden in Thunderbird. When I the click the messages icon, nothing happens, and I get "Could not connect to server mail.twc.com; the c… (read more)

Cannot send or receive email all of sudden in Thunderbird. When I the click the messages icon, nothing happens, and I get "Could not connect to server mail.twc.com; the connection was refused". When trying to send a m,message I get "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.twc.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." No settings were changed and everything was fine when I put the computer to sleep. This happens on both a Win 7 and 11 machine Email is a Time Warner (now Spectrum) Road Runner account (twc.com). Spent an hour with Spectrum, and they say this is a third party (Thunderbird) issue. A friend has the same setup, and is having the same problems that started at the same time. Win 11 version 150.02 Win 7 115.18.0 (latest available for win 7)

Appreciate any help....
Open 4 1 9

Vanishing emails

When emails arrive it shows the number received in bold in my inbox. Since the last update instead of the new emails being listed at the top of my inbox they disappear. I… (read more)

When emails arrive it shows the number received in bold in my inbox. Since the last update instead of the new emails being listed at the top of my inbox they disappear. I then have to search through all the emails listed at the top of my inbox to find out if the new emails have been added to one of those. How do I get back to having all new emails listed at the top of my inbox.

Open 1 9

Thunderbird - Calendars disappeared - I was sizing the screen and it sized them all the way to the right.

Hello, I was adjusting the width of the calendar list, and every time I clicked on the adjuster icon (that line and arrow that you slide to grow or reduce area), the lin… (read more)

Hello,

I was adjusting the width of the calendar list, and every time I clicked on the adjuster icon (that line and arrow that you slide to grow or reduce area), the line moved to the right automatically, until the line went to the far right side and all you see is the sidebar. I can't slide it back.

I have quit Thunderbird and re-launched, and also restarted the Mac. No change.

Thanks for your assistance.

Open 3 7

authentication failure while connecting to server imap.gmail.com

Hi I regularly get a message popping up when I attempt to access my gmail emails in Thunderbird stating that there was an Authentication Failure while connecting to serve… (read more)

Hi I regularly get a message popping up when I attempt to access my gmail emails in Thunderbird stating that there was an Authentication Failure while connecting to server imap.gmail.com. I cannot find a solution as to how I get over this error and could find nothing on the Thunderbird forum regarding this problem. Help! regards Eric Athroll

Open 18