Thunderbird Community Forum

I'm currently on Office Outlook 2021......something happened and the license became invalid....according to Msoft.....I will have to re-purchase.......bought if it at huge discount on ebay so should have expected this... I'm investigating moving to Tbird.....but I have some questions.... 1. The importation of PST file seems rather complicated....is there an easy way to do this...??? 2. In Outlook I use the email....calendar....and notes.....I have a lot of notes as this is how I keep track of what I do for my clients......If somehow I import my PST file into Tbird....does all the email...calendar and notes come with it or just emails...??? 3. I POP Gmail into Outlook....but Gmail requires an App Password......can Tbird handle this..??? 4. My current PST file is about 3gb in size....Can Tbird handle this large amount of data..???

Thanks in advance for any assistance the community can offer... Steve

I have a Suddenlink.net email account that I can't seem to install. Suddenlink has been purchased by Optimum. I have all the requirements that Optimum has given, but it still won't load. my email address is dluenser@suddenlink.net. My password is correct because I can go to their site and get my emails. These are the requirements that they gave me. Again, it is a suddenlink account. Can you help? I've tried numerous times to work with Optimum techs, but they are not knowledgeable to what I should do.

Server Settings by Domain Use the following server settings to set up most third-party email clients or applications to send or receive Optimum email. IMAP (Inbound) Optimum incoming mail server: mail.optimum.net Suddenlink incoming mail server: imap.suddenlink.net Incoming mail port (SSL): 993 (Secure Connection. Recommended if your mail client supports) POP (Inbound) Optimum incoming mail server: mail.optimum.net Suddenlink incoming mail server: pop.suddenlink.net Incoming mail port (SSL): 995 (Secure Connection. Recommended if your mail client supports)

SMTP (Outbound) Optimum outgoing mail server: mail.optimum.net Suddenlink outgoing mail server: smtp.suddenlink.net Outgoing mail port (SSL): 465 (Secure Connection. Recommended if your mail client supports) • Check My SMTP server requires authentication Username and Password (if needed) User Name: Your full email address, including the @domain.net at the end (i.e. @optimum.net, @suddenlink.net) Password: The password for your particular email address • Outgoing server verification/authentication must be enabled and on. If your email client has the option or checkbox that says My outgoing server requires authentication this will need to be checked along with use same settings as my incoming mail server.

I was following instructions for the problem of some task bar icons showing as grey boxes. Still have that problem plus added the problem that thunderbird launches with the setup accounts dialogue page. The 'help>troubleshooting information>profile file location' reveals the correct profiles that have been updated to the hour before I caused the problem. I have saved the '...roaming/thunderbird folder to an external SSD, and made a new new thunderbird installation following the instructions for moving files to a new computer. Problem persists. Thunderbird will not 'see' the profiles therefore I cannot see my emails.

Ciao :)

I used to use these add-ons

Old Icon Phoenity Buttons Phoenity Icons

to make Thunderbird more attractive, but now I'm having constant problems. The interface has become schizophrenic, and every time I open it, the icons have a different style, so I've been forced to disable the add-ons.

The question is, are there any supported add-ons left? I can't find any on the website. :(

Hello,

My Thunderbird is on 140.0ESR - just updated yesterday. This morning I am noticing that when I open an email to read, and then close it, my inbox automatically scrolls from the top of the box to the place where that just read email is located. It used to just close and I could open the next one - now it goes through this momentary, fast scroll and then stops at the most recently read. It doesn't seem to matter if there are unread messages in the mailbox - it does the same thing when all messages have been read.

Very strange behavior - and just started with 140.0ESR.

Any ideas appreciated. Thanks!

The first problem cropped up immediately: Thunderbird has done a pretty good job for years of recognizing my email preferences for Inbox, Trash and Junk; now it no longer delivers email to my Inbox or Trash at startup. Almost all of my email goes to the Junk folder, including that from whitelisted senders. All of my individual spam filters and my whitelist are set to act when email is received, but I have to run the whitelist manually to get it to work (sometimes more than once). The only way I can get things into the Trash folder is to put them there manually, as TB apparently has forgotten everything it learned about my email preferences. I did take the opportunity to update my Whitelist (though to no avail), so I guess I'm sort of glad that I was goaded into doing so. But it hasn't helped.

As of tonight, I can't write or reply to an email or edit an email draft because TB locks up while it is "Copying messages to Drafts..." I've had to close TB ten or twelve times, and I've not been given the opportunity to make a bug comment during the closing routine.

I have emptied the TB cache in hopes that doing so would clear up these issues. Though that works well in Firefox, it didn't help with these problems.

I also am not too happy about the disappearance of the File Edit ... folder bar and its being replaced with a hamburger drop-down menu at the upper right, but at least it will suffice once I've unlearned almost thirty years of doing things a certain way.

I really don't want to stop using Thunderbird. I like the program, and I'd hate to have wasted the two solid weeks it took to get Yahoo! Mail to acknowledge its existence and let me connect to their service, which I did under duress. Not that I'm a masochist or anything.

Windows 11 Ver. 24H2 (OS Build 26.100.4351) Thunderbird Ver. 139.0.2 (64-bit) HP something-or-other tower computer, vintage 2021

After updating to Thunderbird version 140.0esr, I am unable to create a new email. Clicking “Write” or “New Mail” does nothing – no compose window opens. However: • Receiving and replying to emails works normally • Safe Mode does not resolve the issue • Disabling all add-ons has no effect • Reinstalling Thunderbird did not help • I confirmed I am using version 140.0esr

I have tried searching in my emails in different ways but always get a blank response/screen, which makes no sense - in one inbox or the other, in unified inbox, trying many different words... Using a Nokia Android, if this is relevant .

Hi all. Is it possible to send 400 mails and attach different .pdf files.? I have the e-mail list in a cvs file, and 400 *.pdf files placed in a folder. I know that it might be done i Google mass mail, but I would prefer to use Thunderbird the same way. Does anyone know if this is possible?

When I tap "Create Mail Account", it shows "Account Hub". I entered my email address and name, and it says "Account settings found". But when I enter the password, it says "Could not create account" due to an authentication error. It says that either the name or password is incorrect,and I can't finish creating the account.

I'm having trouble searching for emails. Thunderbird isn't finding all emails, especially the newest ones. I've tried repairing the folder, and I have the message indexing option selected. Nothing helps. I enter an email into global search, and some emails are there, while others are missing. I have the latest version, I've explored all possible fixes, and I'm slowly giving up.

In thunderbird. a new shot email is drafted and I hit send drop down says waiting for draft folde r to retain a copy and never sends the email and doesnt appear in sent fold?? is my drafts folders overfull of ?? Regards Sven

What can I do if I cannot receive an incoming messages but can send? I am using a POP3 mail, I notice that it started on July 7, same date of launching of upgrade to 140.0esr version.

Thunderbird 140.0 (64-bit)

I cannot reorder some folders within my Local Folders. It only happens with some folders - =not all of them. I can drag and drop the folder to the location I want but for some folders one of the following things happen.

1. The folder immediately return to its original location, that is, I can't move it at all or 2. I cannot drop it where I want but I can drop it in a nearby location and then shuffle the folders around it so it ends up where I want it. For example, if I want to put folder Y between folder X and Z, I can't drop it in that location but I can drop it before folder X (or after folder Z, or in any other nearby location) and then move other folders around so I end up with the correct X,Y,Z order.

In ALL cases, when I exit Thunderbird and then restart it, the folders re-appear in their previous locations - that is, as if I hadn't moved them at all.

This only happens with some folders - and not necessarily the same folders each time - sometimes folders which were in their correct location re-appear somewhere else, but this is a rare event and I've only observed it a couple of times. I have disabled 3rd party backup software in case this was reverse synchronising the files - it was putting the old versions back (a long shot!) but the problem persists.

I have done a clean re-install and are using the default locations provided during the installation.

I could try to create new folders, move the emails to those folders, delete the existing offending folders and then rename the new folders to the desired names and then try move them to the desired locations but this is just a hack and maybe it won't work.

Hi all,

for signing PDFs with my SMIME certificate, another 3rd party software (LibreOffice) uses the Thunderbird profile folder (nssdb stored which is located there). After some investigation by myself, it could be a problem within Thunderbird certificate management itself.

Situation: I've a current and some outdated SMIME certificates for my mail address. But all for one mail address.

Because the current SMIME certificate is not accessible for LibreOffice, I removed temporary all of my outdated SMIME certificates from Thunderbird by the builtin certificate management, i.e. the list of my personal certificates was set to one entry (=the current certificate) in Thunderbird. But even then, LibreOffice lists only an outdated certificate (which is not visible anymore in the Thunderbird builtin certificate management).

Therefore I've checked with certutil the nssdb entries in the Thunderbird profile folder. Surprisingly, there is an outdated SMIME to my mail address contained (no further, even not the current one). Even after removal of those outdated certificates via the builtin certificate management. The current certificate is never listed; always only an outdated one.

This looks like a difference between builtin certificate management and nssdb within the profile folder (or may for another storage location of the certificates)?

certutil -L -d ~/.thunderbird/myprofilefolder --email mymailaddress

Thanks in advance!

Environment OS: Ubuntu 24.04.2 LTS Thunderbird: 128.12.0esr (64-Bit)

How can I stop Thunderbird from displaying its own advertising/donation page on my browser when I open Thunderbird? It opens this page on my default browser, no matter which is chosen: https://www.thunderbird.net/en-US/thunderbird/128.0/whatsnew/?locale=en-US&version=128.6.1&channel=esr&oldversion=102.8.0 If the browser is not open, it will open it.

This is the result of trying to keep Thunderbird from automatically upgrading. In newer versions, the option to choose not to upgrade has digressed from difficult to not available. It did such an upgrade, so I de-installed and reinstalled my original version, only to have this issue.

I was very satisfied with my old version AND see no need for new any of the "features" or look. And, especially, once such a setting is made, don't want Thunderbird, or any other application or app, changing it back. This is a violation of privacy at best.

Worse yet, Thunderbird is attempting to penalize the customer for making a choice on their own computer by infecting the machine with nuisanceware.

when i oppened tbird on windows 10, it showed a page to obly my for a donation. i had made a donation short ago, but eventhough, i just made another one time donation. when i open tbird again, i can not get out of the donation page. what should i do please???????