Firefox for IOS (iPad) keeps logging me out of all accounts

In the past couple days I've run into an issue where Firefox on my iPad signs me out of all my accounts on various websites. It doesn't happen immediately when I close it… (read more)

In the past couple days I've run into an issue where Firefox on my iPad signs me out of all my accounts on various websites. It doesn't happen immediately when I close it, but if I log into one of my accounts and leave the iPad to sit for an hour or so, I'll find I'm logged out when I open it again. I'm not encountering this problem with Firefox on my other devices or with Safari on my iPad (I'm using two browsers for sites where I have two accounts).

I've seen answers to similar problems talk about going into cookies settings, but it seems the settings menu is configured differently on the mobile version from the desktop version. The screenshot shows the one menu I could find that mentions cookies. I switched it to not clear cookies, but I think this is about choosing data to clear on this particular screen, rather than what is cleared on closing. Either way, it didn't help.

Any ideas what's happening and how to get it back to normal?

Asked by Scoria 37 minutes ago

how to delete credit card info that doesn't show up in Saved Credit Cards

I have never used autofill for credit cards but two cards (frequently used) showed up in Saved Cards in Settings and I deleted them. My current issue is that I went to a… (read more)

I have never used autofill for credit cards but two cards (frequently used) showed up in Saved Cards in Settings and I deleted them. My current issue is that I went to a website I have never been to before to buy a ticket and my new credit card's data autofilled! Where is that being saved and how do I delete it?

Asked by helena.wald 18 hours ago

Reading list

In the current version of Firefox on my iPad, running the latest version of iOS, the “Reading List” option no longer appears on my menu. How to I make it reappear? … (read more)

In the current version of Firefox on my iPad, running the latest version of iOS, the “Reading List” option no longer appears on my menu. How to I make it reappear?

Asked by Joe 1 day ago

what happened to being able to send webpages from my iPhone to my computer?

I used to browse on Firefox on my iPhone, and when I wanted to delve into a tiny page I would send it to my computer's Firefox. That capability seems to have gone away. … (read more)

I used to browse on Firefox on my iPhone, and when I wanted to delve into a tiny page I would send it to my computer's Firefox. That capability seems to have gone away. Is there still a way to do that? I have tried turning Desktop Site on but that doesn't seem to do anything. Help!

Asked by helena.wald 1 day ago

Last reply by helena.wald 1 day ago

Every click opens content in new tab rather then the current tab

IOS on IPad. Every click opens content in a new tab rather then the current tab. If I close the app and reopen I might get a few minutes of normal click behavior where cl… (read more)

IOS on IPad. Every click opens content in a new tab rather then the current tab. If I close the app and reopen I might get a few minutes of normal click behavior where clicking content opens in in the same tab, then it goes back to opening new tabs.

I have already done the below troubleshooting: Open Firefox: on your iOS device. Tap: the three-lines menu button (the "3-bar" menu) on the right side of the address bar. Scroll down: and tap Settings. Tap: Homepage. Under Opening Screen, select Last Tab.

Thanks,

Asked by Joe Johnson 3 days ago

competitive game app disappeared from Firefox Focus again

For several years I have been playing competitively a game app on Firefox focus. A week or so ago, it was no longer on Firefox Focus. Even when I enter the name of the ga… (read more)

For several years I have been playing competitively a game app on Firefox focus. A week or so ago, it was no longer on Firefox Focus. Even when I enter the name of the game app in Firefox focus, it bounces me back to Google which is loaded with ads.

Just by experimenting I was able to recover the app for a few days and yet it has again disappeared. Why is this happening? What can I do to stop this from happening?

I just noticed that the last time I reported this issue I included two screenshots which are still below. They may not help in anyway, but I decided to include them just so it can be seen but I decided to include them the first time to show what that happened. As I said, somehow I was able to recover it the game back on Firefox focus and yet it is now doing the same thing as shown below. Please help. Firefox focus can’t be beat when it comes to game apps. (I have more than one on there but haven’t played them in a couple years).

Esther a chat help site where someone can guide me on how to remedy this problem? If not, what can I do?

Asked by Lkw1961 3 days ago

Missing Home icon in Firefox iOS 18.6

Since a recent update to iOS, my Firefox app no longer shows a "Home" icon at the bottom of the page. As a result, it is extremely difficult to go back to my home page. I… (read more)

Since a recent update to iOS, my Firefox app no longer shows a "Home" icon at the bottom of the page. As a result, it is extremely difficult to go back to my home page. I've tried every possible way I can think of in Settings to restore the Home icon. This is VERY frustrating and causes a huge waste of time. Does anyone have a solution. If I can't resolve this, I'm going to be forced to switch to Safari.

Asked by AMCarter3 4 days ago

Last reply by AMCarter3 4 days ago

Missing Share menu

After the recent "upgrade," the share menu is gone. A developer response in the App Store comments said it should be in the hamburger menu. I've attached a screenshot… (read more)

After the recent "upgrade," the share menu is gone.

A developer response in the App Store comments said it should be in the hamburger menu.

I've attached a screenshot of the entire hamburger menu.

I also cannot find any setting to add to the menu.

Asked by spcogswell 6 days ago

Last reply by spcogswell 4 days ago

Precise location not working???

Hello Mozilla Support, I’m experiencing an issue with precise location services while using Mozilla. • My phone’s operating system and all apps are up to date. • Preci… (read more)

Hello Mozilla Support,

I’m experiencing an issue with precise location services while using Mozilla. • My phone’s operating system and all apps are up to date. • Precise location is enabled both in my phone settings and in the Mozilla app. • I’ve already tried restarting my phone and resetting location permissions.

Despite these steps, Mozilla does not seem to detect or use my precise location properly.

Could you please advise me on how to resolve this issue, or let me know if there are any additional troubleshooting steps I should take?

Asked by Jesse Hernandez 5 days ago

Unable to see image on the page

I use Firefox app on my iPhone. It was working perfectly until recently every time I open and you page regardless of what search engine I’m using, I am unable to see any… (read more)

I use Firefox app on my iPhone. It was working perfectly until recently every time I open and you page regardless of what search engine I’m using, I am unable to see any images, I also included a picture of this page so you could see that I am unable to see any buttons to your left side of the page or even an image. I only see a faint rectangle on top of the page. I’m guessing that it should be an image..

Asked by uorchid88 5 days ago

JavaScript . Enabled.

Looking for JavaScript enabled for chrome I don’t have JavaScript enabled on my iPhone Pro 16 Max I can’t open my email or register it nor can I open chrome normally can … (read more)

Looking for JavaScript enabled for chrome I don’t have JavaScript enabled on my iPhone Pro 16 Max I can’t open my email or register it nor can I open chrome normally can you help me with this?

Asked by Chris Tonkinson 6 days ago

Cookies erased on FF for iOS

Hi, I am pretty mad at the iOS team since the latest release came out. I use Firefox for iOS for a long time now and the latest version has the most annoying bug I have … (read more)

Hi,

I am pretty mad at the iOS team since the latest release came out. I use Firefox for iOS for a long time now and the latest version has the most annoying bug I have ever encountered on a browser: it erases all of my cookies. FF 142.0.1 on iOS 18 first did this last Friday, when the loading of a web page was slowed down because of a network issue. When it resumed, my connexion to the website’s session was lost because the cookie was gone too. But it not only erased this website’s cookie, it erased ALL of the cookies contained in FF. Which is fucking annoying. And it did it again ten minutes ago, without any reason. I would also like to mention that the browsing is quite slow and the app tends to freeze way faster than before. It’s not the first time FF upsets me because of bugs, but such a mismanagement of something as fundamental as a cookie is not acceptable and I would very much like this bug to get fixed quite promptly. Thank you for your attention.

Asked by Gary Dagorn 6 days ago

Synchronising Firefox with Apple Passwords app.

Hi all. I suppose this applies as much to Firefox on the desktop as it does to iOS, really. I'm having real trouble with passwords, now that I've moved over from Safari… (read more)

Hi all.

I suppose this applies as much to Firefox on the desktop as it does to iOS, really.

I'm having real trouble with passwords, now that I've moved over from Safari to Firefox & Apple have seen fit to create a standalone Passwords app. (Life was so much simpler before they did that!)

I have the extension installed, but I'm getting mis-matches between the two (or three if you count the phone, meaning: Passwords App, Firefox Desktop & Firefox iOS).

I suppose the way it should work in my head is that when Firefox asks me if I want to save a password, it should save it to the passwords app (although I have no problem if it saves the password into the Firefox preferences too) & when I go to log in somewhere, it should call the password from the passwords app, but it doesn't seem to be doing that, I'm just getting multiple versions of log-ins everywhere.

I just had to reset my Instagram log-in. Firefox generated the password & it's now saved in the Firefox passwords list but it hasn't appeared in the Passwords app.

Shouldn't the extension be keeping them synchronised?

Asked by del.frost 1 week ago

Last reply by del.frost 6 days ago