Firefox Community Forum

Machine: Dell Inspiron 15 5567 CPU: Intel i5-7xxx Op Sys: Ubuntu 24.04.1 Firefox version: Flathub 130.0

For the past 2 weeks Firefox has been repeatedly crashing soon after going on to certain sites or trying to apply my 2FA authenticator add-on.

Suddenly there's a screen shudder and a new window opens, inviting me to submit a crash report. See attached image.

I do not believe that this is down to Ubuntu 24.04 upgrade done at end of August.

But it's enough for me to largely go over to Chromium and Firefox Dev Ed.

If Mozilla don't act on this crashing I can see its market being lost fairly fast.

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie .

Context : - I upgraded to the latest version of firefox and i also connected my dns to nextdns recently. - I use arch linux and firefox on linux. - Previously all the videos on the site were playing nicely but now it has started showing this error. - I have tried many solutions such as :- 1. Clearing cookies, cache,etc and refreshing firefox . 2. Installing media codecs onto my pc using console. 3. Deactivating the dns and disabling hardware acceleration. 4. Restarting my pc but nothing works.

I was wondering if someone has a solution to this.

So, There's this website called pw.live and I use it for study purposes. And I've recently switched to linux and installed firefox. But that website loads but any videos or live streams don't. Even though it works perfectly fine on Windows version of firefox.

I tried to search about this and it may be because the content is DRM protected. I'm just speculating though it may be broken for some very different reason. I also looked into solutions to fix DRM related issues. And found some solutions but the plugin Widevine Content Decryption Module provided by Google Inc. just doesn't exist in the plugins tab. There is only "OpenH264 Video Codec" there. And I think that might be the problem.

Thanks in advance.

Help/About Firefox tells me I have - ver 112.0.1 (64-bit)

There is no option to automatically update.

I have downloaded this zip file - firefox-130.0(1).tar.bz2

QUESTION - How do I instal the update  ? - or can I not with my system - as below

Xtra-PC - Turbo 32 × 1 (purchased 2019)

Ubuntu 18.04.6 LTS

Running on 2010 Acer 4741G computer. 4Gb RAM Intel i5 2.27Ghz

Many thanks for any assistance, John, Brisbane Aus

Hi. I was just looking at Google Photos on both Firefox and Chrome. Chrome had a bigger picture because the window had only the tabs bar and the address bar, and Firefox has an additional title bar. I was wondering if it would be possible to remove the title bar so the picture on both browsers were the same size?

System is Ubuntu 22.04 LTS. Firefox 130.0 is the browser. When printing PDF forms from a website, the printer dialog shows the paper size as US Letter, but it prints as a tiny version of the document.

When I dig deeper into the printer dialog, the page setup is listed as na_letter. When I change it to US Letter, the document will print correctly, but it reverts to na_letter for subsequent print jobs.

The printer is a Brother inkjet, MFC-J985DW. This problem only started recently and the only known changes have been automatic Firefox updates. Any suggestions for a fix?

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To rule out the possibility that it's happening only with specific add-ons, I also installed one of the random recommendations on that page, Augmented Steam which has 54,248 users, and it happens with that one as well.

I'll click Enable, but the prompt appears every time I restart Firefox.

What I've tried (with a restart after each attempt):

• Clear the startup cache
• Delete extensions.json
• Delete compatibility.ini
• Via about:config deleted extensions.databaseSchema and extensions.getAddons.databaseSchema
• Excluded Add-ons from syncing

I've noticed the following in extensions.json for each of the recent add-ons after restart:

• syncGUID changes to presumably random new value
• active changes from true to false
• userDisabled changes from false to true
• seen changes from true to false

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Firefox has been my default browser for many years on my debian linux desktop.

I upgraded from version 129.0.2-1 to version 130.0-1 in the normal manner and the new firefox does not connect to remote sites. It does connect to local pages on my PC and, surprisingly, also to www.google.com from where I can access news, for example.

The chrome browser on the same PC has no problems accessing sites, nor does the version 129.0.2 firefox. Only the version 130.0 firefox has a problem.

This happened using my current profile, using --safe-mode and using --no-profile mode on the version 130.0 firefox. I was able to see some packets from a remote site (www.akamai.com) come back on wireshark but the page did not display on the browser. This also happens for sites that appear on the default new tab page, like wikipedia and youtube.

Any ideas on this? thank!!

When I type in Word 365 (Mozilla Firefox, 129.0.2 (64-bit)- snap for Ubuntu 24.04), using East European characters (e.g. š, č, ž), the text after the first such written character (see the first uploaded image) disappears after going to new line (pressing Enter or moving mouse to another line) (see the second uploaded image). It worked before on the Ubuntu 22.04 with manually installed firefox (not from snap) and is also working in Chrome.

I am unable to find the solution. I already installed additional fonts, I also created links to the installed fonts in $USER/snap/current/.local/share but nothing helps.

Has anyone encountered similar problem (and found a solution)?

Hello guys, as in title - I use custom NextDNS set of rules on DNS-over-HTTPS. As of today, Firefox can't connect to the provider. AFAIK Troubleshoot Mode is also affected. The other devices using NextDNS on my network work just fine and when I set the DNS to work system-wide as a kind of workaround, I don't get an issue. Same when I use other DNS-over-HTTPS options in the Firefox Preferences. Yesterday the problem didn't occur and I haven't performed any updates since yesterday - both Firefox and NetworkManager seem to be up to date.

Additional info: OS: EndeavourOS (Arch Linux) Firefox version: 129.0.2

If any other info is needed, I'll be happy to provide it to you.

I seem to have a problem with Firefox's builtin PDF viewer. Instead of black text on a white or gray background or something else sensible, I get black text floating over my desktop background in the part of the Firefox window that's showing a PDF. PDFs display fine in an external viewer, but that's just passing the buck, isn't it? Is there a way to fix this on Firefox?

I suspect hardware acceleration is the issue, but everything else seems fine, so I don't want to just blanket disable hardware acceleration. How can acceleration for PDFs alone be disabled?

How can I prevent the password manager popup from showing up? I don't like how Firefox just shows up all saved logins automatically every reload of `https://discord.com/channels/@me`.

I am using FF 129.0 64 bit on Linux Mint. AFAIK all is up to the latest version.

When I log into my website admin on wordpress, my site gets redirected for a security check on the server (lightspeed or PC Guard). Once this is complete, the login continues.

Unfortunately for the last 6 weeks, my website redirects with a message, "Verifying that you are not a robot" and it hangs there permanently.

I have tried to get my server to disconnest Lightspeed and PC Guard (but then have NO security protection). Nothing seemed to work, and access was sproradic, but seemed best when FF was completely cleaned, cache, cookies, etc. However, even this did not guarantee a login.

Then I found that all worked perfectly using Chrome. Further, having logged in using Chrome, the FF version would now be unlocked and work perfectly.

So it seems as though FF is not clearing a status/flag/file somewhere and that Chrome clears this, leaving FF working again - for another 24 hours. Then the whole cycle starts again.

Any ideas?

Mark

I'm using Firefox in Ubuntu 22.04 LTS (snap version, so it's updated regularly) and I've been having this issue for months. I use Network pane heavily as aid to develop the backend portion of a web site with a JSON based API. Now and then I need to repeat an HTTP request, so I use the "Resend" option, and everything's fine except I'm unable to see the server response. "Size" column shows "0 B" and "Response" tab is empty. I'm positively sure the server cannot distinguish whether it's a brand new or resent request and does not send empty responses. It's something specific to XHR requests, regular requests are not affected. Troubleshoot Mode doesn't make any difference.

Is this a known issue or something that only happens to me?

Hello guys,

The trouble I ll present you might come a bit late, I've just never thought about asking on this forum (didn't even know that it exists lol) and I spent a lot time on tutorials trying to find the solution... lol 😩

My situation : I have a laptop with debian 12 stable. Early July, I updated my apps, Firefox 128 has just been released. Since the Firefox 128 update, I can no longer execute Firefox, I always get the pop up message :

Failed to execute child process (no such file or directory)

I've tried many times to uninstall & reinstall, purge & reinstall. Still the same "failed to execute... " message. all the subsequent updates (128.X and 129.X) haven't solved this problem...

On the other hand, Firefox ESR 128 works like a charm.

Is anyone in the same situation as me ? 😕

Wishing you a nice day :)