Showing questions tagged:

I have paid for Veepn software and it has not been down loaded, how can I get it?

I have paid for a Veepn extension software for Firefox. If I go into Veepn it says I have an account and have paid for the software but the software has not been down loa… (read more)

I have paid for a Veepn extension software for Firefox. If I go into Veepn it says I have an account and have paid for the software but the software has not been down loaded. How can I find where to down load it again? I have a Linux Mint 22.3 operating system.

Open 1

It looks like "turning off hardware acceleration" is not applied to the initial "Firefox - Choose User Profile" !, What should I do ?

Hello All, I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF. When FF is starte… (read more)

Hello All,

I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF.

When FF is started the Initial "Firefox - Choose User Profile" is unreadable (see attached : wrong_screen.jpg), but if I continue (click somewhere in the window) , all the opened tabs are readable.

Once in FF, if I want to select another profile from the application menu -> .. -> manage profiles, then the "Choose User Profile" window is fine (see attached : good_screen.jpg).

I tried to start FF with the "-P" option to specify wanted profile but it continues to start with the unreadable "Choose User Profile" window.

Could someone give me a solution, except finding the good hardware driver for my computer?

Thanks Bouilla.

Open 1 13

Firefox doesn't handle links from other programs correctly.

I'm using Firefox on Fedora 43 Linux, fully updated, and have it set up to use four desktops on the same monitor, using the Xfce DE and Compiz. For the last several mont… (read more)

I'm using Firefox on Fedora 43 Linux, fully updated, and have it set up to use four desktops on the same monitor, using the Xfce DE and Compiz. For the last several months, any time I click in a link in Thunderbird, instead of switching to the desktop with Firefox on it, it pulls Firefox to Thunderbird's desktop and covers Thunderbird. This has continued through several updates of Firefox and at least one upgrade of Fedora. I don't know if Firefox or Xfce is the issue, but if it's Firefox, where do I look?

Open 14

Firefox as x32 on Ubuntu 16.4?

Hi, I wanted to update Firefox on my Ubuntu PC, but I can't find a 32-bit download. System information: Linux SatelliteA200 4.15.0-142-generic #146~16.04.1-Ubuntu SMP Tue… (read more)

Hi, I wanted to update Firefox on my Ubuntu PC, but I can't find a 32-bit download.

System information: Linux SatelliteA200 4.15.0-142-generic #146~16.04.1-Ubuntu SMP Tue Apr 13 09:26:57 UTC 2021 i686 i686 i686 GNU/Linux

(Some pages are either displayed as typical command-line output or not at all.)

Open 1 3

Turning off the Firefox Profiles message

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello t… (read more)

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello to Firefox profiles". It is incredibly annoying and turning me off Firefox completely! Can somebody tell me how to turn this message off? I assume it's in the settings somewhere.

Open 2 4

Installing the latest version of Firefox on Debian Trixie.

Installing the latest version of Firefox and Debian 13. Following the instructions in the Mozilla Support document Install Firefox on Linux https://support.mozilla.org/en… (read more)

Installing the latest version of Firefox and Debian 13.

Following the instructions in the Mozilla Support document Install Firefox on Linux https://support.mozilla.org/en-US/kb/install-firefox-linux

Operating as Super User.

Chose the option Install Firefox .deb package for Debian-based distributions (recommended)

Steps 1, 2, and 3 worked exactly as expected with in a terminal and using bash.

Step 4 and 5, following the For Debian Trixie and Newer choice does not work. A lot of digging on the internet and found that the command beginning with cat <<eof needs to be cat <<’eof’. the second part of this process has same issue. appling new information solved problem both statements now work. < p></eof>


At this point you have a directory /etc/apt/keyrings. In this directory you have the file packages.mozilla.org.asc Step 3 returns success. You have also successfully applied steps 4 and 5. In directory /etc/apr/souces.list.d you have the file mozilla.sources.

It contains the instruction “Signed-By: /usr/share/keyrings/packages.mozilla.org.gpg”

No where in the previous stepd was the file Signed-By: packages.mozilla.org.gpg ever created.

Why is the deb package looking in /usr/share/keyrings when step 2 puts a similarly named file Signed-By: /usr/share/keyrings/packages.mozilla.org.asc in /etc/apt/keyrings

Step 6

Running apt update returns

Err:4 https://packages.mozilla.org/apt mozilla InRelease  Sub-process /usr/bin/sqv returned an error code (1), error message is: Error: Failed to parse keyr ing "/usr/share/keyrings/packages.mozilla.org.gpg"  Caused by:     0: Reading "/usr/share/keyrings/p ackages.mozilla.org.gpg": No such file or directory (os error 2)     1: No such file or directory (o s error 2) Warning: OpenPGP signature verification failed: https://packages.mozilla.org/apt mozilla InRelease: Sub-process /usr/bin/sqv returned an error code (1), error message is: Error: Failed to parse keyrin g "/usr/share/keyrings/packages.mozilla.org.gpg"  Caused by:     0: Reading "/usr/share/keyrings/pac kages.mozilla.org.gpg": No such file or directory (os error 2)     1: No such file or directory (os error 2) Error: The repository 'https://packages.mozilla.org/apt mozilla InRelease' is not signed.

Help

This is a follow up of previous posts. Note to Wxie & Denys

Open 15

Installing the current release of Firefox on Debian Trixie.

There is a document produced by Mozilla Support entitled Install Firefox on Linux. There are tow commands explicitly for Trixie. They both start with cat <<eof. the… (read more)

There is a document produced by Mozilla Support entitled Install Firefox on Linux. There are tow commands explicitly for Trixie. They both start with cat <<eof. the first one didn't work and was obviously incorrect. after much digging i found that wrapping piece eof like this 'eof' works. did not figure out, someone else did. hope mozilla support will update file. < p></eof.>

Open 2 16

every day this week in Puzzles.com the screen has either gone into stasis or I've been kicked out to desk top

I am not a computer nerd I can only describe what is happening. I am addicted to puzzles and do them every day but am encountering problems nearly every day this week of … (read more)

I am not a computer nerd I can only describe what is happening. I am addicted to puzzles and do them every day but am encountering problems nearly every day this week of the puzzle pieces not responding to mouse and have to shut down the computer. At other times I am kicked out of the site and returned to my desk top. No amount of trying to then get back into firefox is useless until much later on. Why is this happening?

Open 12

Add-on blocked for violating Mozzila's policies

An Add-on (a theme) I've been using, Graphite Grace by compilan, has been removed with the following message: "This add-on is blocked for violating Mozzila's policies and… (read more)

An Add-on (a theme) I've been using, Graphite Grace by compilan, has been removed with the following message:

"This add-on is blocked for violating Mozzila's policies and has been disabled".

As a user, I feel I have the right to know what policies were violated, and whether the add-on was indeed malicious as well as what data may have been compromised. Where can I get that information?

Həll olunub 5 1 13

My developer account has been disabled and I want to appeal

I am the developer of FastF1, an open source Python package for downloading and analyzing Formula 1 race results, timing data and telemetry. The package is widely used in… (read more)

I am the developer of FastF1, an open source Python package for downloading and analyzing Formula 1 race results, timing data and telemetry. The package is widely used in the fan community for independent analysis of results. For some advanced features, the addon requires users to authenticate with their Formula1/F1TV account. Since their services don't have an open login API, a companion addon is required to allow users to sign in using their browser and the official website.

I have just noticed that my developer account has been banned and the addon was blocked in Firefox. I have not received any email about this and don't know why exactly this decision was made. I'd like appeal this and reinstate my account and the addon, but I don't know how to proceed from here.

FastF1 and the companion addon are fully open source and intend no harm to users. https://github.com/theOehrly/Fast-F1 https://github.com/theOehrly/fastf1-companion

I hope this problem can be resolved.

Həll olunub 7 2 36

System Administrator does not allow uploads.

I want to upload the current version of Firefox. However, the system Administrator (who is me) will mnot allow me to do so. How do I change settings to allow for the uplo… (read more)

I want to upload the current version of Firefox. However, the system Administrator (who is me) will mnot allow me to do so. How do I change settings to allow for the upload.

Open 23

Reoccurring icloud issue

There have been a reoccurring problem with Firefox that seems to show up in Linux, Windows, and MacOS. When I log into icloud, I get an error message that the icloud user… (read more)

There have been a reoccurring problem with Firefox that seems to show up in Linux, Windows, and MacOS. When I log into icloud, I get an error message that the icloud username and password is incorrect, even though the same password has been enter in Safari and other non-firefox browser without issue.

I have tried

  • Run Firefox in safe mode.
  • Clear icloud site data.
  • Clear all Firefox browser data.

The only fix seems to be to create a new profile, which seems to point to a profile corruption issue. The problem is that the problem return after a while.

Open 32

My Firefox Add-ons developer account was blocked without explanation

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "… (read more)

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "You do not have permission to perform this action."

Additionally, one of my extensions shows that it has been blocked because the author has been banned.

However, I did not receive any email or notification explaining the reason for this action.

This extension was intended for private/internal use only and was not meant for public distribution. It does not collect user data, perform tracking, or execute remote code.

I would like to request clarification on: - The reason my account was blocked - Whether this action can be appealed or reversed - What specific changes are required to comply with Mozilla policies

I am willing to modify the extension to fully comply with all guidelines.

Thank you for your time and assistance. If needed, I can provide the extension source code for review.

Open 1 1 16

I use the latest versions of firefox and expressvpn for linux but the vpn won't work with firefox?

Hi. I run Pop_os 24.04 linux and have run the latest updated firefox for linux and the latest expressvpn for firefox and am not able to get firefox to connect with the vp… (read more)

Hi. I run Pop_os 24.04 linux and have run the latest updated firefox for linux and the latest expressvpn for firefox and am not able to get firefox to connect with the vpn "on". It did work a week or so back but not now. With the vpn on, firefox takes at least 15 seconds to load. I've run the troubleshoot mode and it didn't help. Are there settings on firefox that could be the issue or is it a vpn problem? Thanks

Open 1 5