Firefox Community Forum

Hello! Newly downloaded Firefox and was prompted about the free built-in VPN through the toolbar button. After multiple attempts, I am stuck in a loop. I hit the button to "Get Started," sign in to my account, and then the process starts again.

I have tried all the troubleshooting that I have found and I am at a loss. Has it just not rolled out to me yet?

Thanks in advance!

Whenever I turn the free 50GN Firefox VPN on, regardless of the set VPN location, my connection immediately cuts. I've tried refreshing Firefox, raising and lowering my security and DNS over HTTPs settings, clearing DNS cache, and updating Firefox, but none of these attempts fixed it. I can tell its the VPN since everything will load again after I turn it off.

When I had my DNS over HTTPs set to default, it used to say I was connected to cloudflare, but after trying the VPN with it set to off or custom, it now says "DNS over HTTPs is off" when set to default. When I turned on the VPN while the default setting was on, it gave me an error message regarding cloudflare that I can't remember or recreate now that the "DNS over HTTPs is off" at all times. It will only say I'm using cloudflare on the custom setting.

I had a similar issue to this issue a couple months ago, but I resolved it by putting my security settings to default. This time, it seems to be a bit more complex than that.

Hi, Since a few weeks/months , i cannot access the whole list of VPN locations. I've accessed before to Spain, Belgium and Switzerland. Now there are only 5 locations. Can you tell me more about the choices of locations. Thanks Regards

Hello

I just activated the Mozilla built-in VPN (beta).

I wanted to ask about the whitelist and blacklist features.

I can see currently, that there is an option to add specific websites in the VPN settings, and that the tooltip says "Use VPN for all websites except the ones on the list", acting as sort of a whitelist for the VPN features.

However, I am wondering if there is an option for a blacklist, where i would like to keep VPN off by default for all websites, except the ones on the blacklist.

For a simple example: wowhead.com is blocked in my country of origin, so I would love if i can turn on the VPN for ONLY that website - and keep the rest of my traffic on other websites without the vpn.

Hi,

I've recently discovered the free Mozilla Firefox VPN. I live in Canada and I use it in order to watch anime from a legal French site. However, a few days ago, the list of countries available when I click on « Select Location » was suddenly significantly reduced while I was watching an episode. Now, it only shows very few countries (South Africa, Germany, Argentina, Australia, the United States and Japan). France completely disappeared from the list. I tried to disconnect and reconnect from my account once, and it originally fixed the issue. But then I made the mistake of disconnecting and reconnecting it again (I don't remember why), and now the problem is back again, no matter what I do.

Could you please tell me what should I do in order to get the longer countries list back (and especially the French location)?

Thank you and have a nice day,

Здравствуйте! Перестал работать встроенный VPN в баузере. До этого все исправно работало. При попытке включить, просит войти в аккаунт. После входа в аккаунт открывается новая вкладка, пишет, что удалось войти, однако сам VPN не включается

I used to be able to use UK in the free VPN list, over the last 3 days, since I updated my firefox, I am unable to do so. Has anyone else down under had this problem, if so is there a solution to the issue.

Thanks in advance

I am attempting to use your vpn. It says the I logged in successfully and that now all I have to do is turn it on. However, when I click the VPN button it displays the lets get started, I click on that button and it takes me back to a new successfully login screen and the loop continues, endlessly.

Using the native, browser-only free VPN for Firefox, and enabling via about:config, these settings to 'true':

browser.ipProtection.autoStartEnabled

browser.ipProtection.autoStartPrivateEnabled

browser.ipProtection.features.autoStart

browser.ipProtection.features.siteExceptions

browser.ipProtection.features.siteInclusions

DOES NOT actually turn on the VPN after a browser restart.

The VPN after a restart looks like it is 'ON' - the icon on the toolbar has a green tick, and when I go to click the actual VPN icon itself the VPN says it is 'ON', but when I go to a website where I use the VPN to bypass a age restriction law (like Reddit), the VPN is not working.

I need to re-turn the VPN off and then re-turn the VPN back on again for the VPN to actually work. 

Is there something I'm missing? I want the built-in, free VPN to auto start by default when I launch my Firefox browser.

Bonjour Je constate que le vpn intégré au logiciel mozilla firefox dans la version bêta donne 50Go, je me connecte avec l'Espagne, Belgique ou autre et mon adresse ip se trouve au usa (45.58.213.59). La France a un ip française ( 63.245.218.121 🇫🇷 France Paris, Département de Paris Pour quel motif je reçois un ip us même si le serveur se trouve en Belgique et pas une ip belge ou espagnole même si le serveur se trouve en Espagne? En vous remerciant pour les explications et c'est d'ailleurs pour ce motif que je n'achète pas le vpn mozilla. Cordialement Patrick