Firefox Community Forum

I once signed up for a stock service, which included a daily popup. When I found I did not need/want it, I discontinued the service and deleted all of the related files. But the daily popup still remains and occurs. When I contacted the service they said it was something still attached to the browser but could not tell me how to find it or remove it. I have looked at everything I could think of but cannot find any reference to 'Weiss' (service name) or any name anywhere within Firefox. What am I missing? Many thanks Jim Bigger

In the before times I had a default profile (for fun) and an alternative profile (for serious stuff).

Now - even with the "-p" set in the shortcuts properties I'm always asked,

OR from the taskbar it's a lottery as to which is opened.

Simple request: have the shortcut respect the "-p" it has been fed in the shortcut & Have the taskbar ALWAYS pen the DEFAULT (fun) profile.

I don't see the setup button. Is the Firefox VPN available to all users now or is it still being rolled out gradually? I got the version 150 notice today. If it is not widely available, is there any expectation of when it will be rolled out more widely?

Im trying to sync my android to existing account on PC. Phone says my firefox login incorrect yet when I go to firefox settings , it shows my name and password that I used to try to log in with phone. I then tried the scan option, but when I phone up to pc screen to QR code, it just sits there. SO I think ill just change my password. I go to password change section and it sends me the code via email. I input the code and brings me to change password screen yet when i try to change it, it states the prepopulated old password is incorrect. I am logged into PC with this info so how is it incorrect?

Dear Support,

When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails.

I tried multiple way but still nothing received.

Please, in laymans terms tell me how to get an older version of firefox without the tabs browsing. I just want a plain old search bar when I hit a new window. I want tabs gone.

I'd like to move the Firefox program files to a secondary hard drive without losing bookmarks, settings, etc. Please advise the best way to go about this. Win 11, Thank you.

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:

[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent

I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

I can't open netflix or https://predatorhunteroutdoors.com . Why am I getting this message?

Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

bold textWhen I opened my computer this morning without warning the Firefox had a new default page and all my information was gone. I've tried deleting and redownloading and trying to follow the instructions on how to transfer the information, I could not get anything to work. I know I'm doing something wrong but have no ideas what I am suppose to do. Very disappointed I had some importat information on the desktop and would like to get it back.

A very anoying popup appear asking if If I want to start Firefox when Windows start.

How can I click: Never ask again. Why in the world would anyone ever want this enabled.