Showing questions tagged: Bütün sualları göstər
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Firefox won't go into background on Windows 11

Hi, I'm on Firefox 147.0.3 and windows 11 business 25H2 (26200.7623), with two displays. For the past few weeks: - firefox stays on top - alt-tab to other window on that … (read more)

Hi, I'm on Firefox 147.0.3 and windows 11 business 25H2 (26200.7623), with two displays. For the past few weeks: - firefox stays on top - alt-tab to other window on that screen doesn't work, other app is not displayed over firefox - clicking on other app icon in task bar doesn't bring it to foreground/top - even other firefox window (like new private window) is opened in background - the only way around is to minimize firefox - without firefox opened, everything works normally It is really disturbing my flow / ways of interacting with apps / habit of using keyboard to move between apps.

Is it a bug, or is it a matter of some settings? I've seen similar quesiton from 9 years ago https://support.mozilla.org/en-US/questions/1140245 but there is no setting of the same name now?

Asked by kvas07 2 hours ago

Answered by kvas07 2 hours ago

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email received from Mozilla that I don't understand

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email: Your {$providerName} account has been linked to your Moz… (read more)

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email:

Your {$providerName} account has been linked to your Mozilla account Mobile Safari on iOS 18.7

I don't know what I did to cause this email to be sent. I wasn't trying to link any other account to my mozilla account.

Asked by Diane Hawkins 17 hours ago

Last reply by Denys 14 hours ago

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When opening Firefox version 147 "Error: Platform version '147.03' is not compatible with minversion >=147.02 maxversion <=147.02. Maybe try to reinstall Firefox?" The browser will not open.

When opening Firefox version 147 it asked if I wanted to install updates and after answering affirmative, then it gave "Error: Platform version '147.03' is not compatible… (read more)

When opening Firefox version 147 it asked if I wanted to install updates and after answering affirmative, then it gave "Error: Platform version '147.03' is not compatible with minversion >=147.02 maxversion <=147.02. Maybe try to reinstall Firefox?" The browser will not open. What is the workaround??

Asked by roger_harris1 4 days ago

Answered by TyDraniu 4 days ago

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4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (read more)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Asked by Eugene Faber 4 months ago

Answered by Eugene Faber 4 months ago

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Wwhen I attempt to use Firefox web, I now am being asked to enter my Primary password, I have used what I recall was my password but I cant log in

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized a… (read more)

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized and I have to click on cancel in order to proceed. I have used what I recall was my password but it is recognized, but I don't get a message telling me it is the wrong password. How can I get back to the previous version that did not ask for my Password. Is that an option?

Asked by gswaidan 4 days ago

Answered by wxie 4 days ago

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With the recent Mlza update (which changed their logo) did anyone else lose all their bookmarks & passwords?

My pc just did the latest update, the one with the new Logo. It wiped out all my bookmarks and passwords. I can reset the passwords, but I have hundreds of hours of resea… (read more)

My pc just did the latest update, the one with the new Logo. It wiped out all my bookmarks and passwords. I can reset the passwords, but I have hundreds of hours of research which was all bookmarked. I have changed laptops four times and each time I did, I would just sign into my Mozilla account and it was all downloaded into my new one.

Did anyone else experience this and were you successful in retrieving this data? Do you have any tips? This was important information on a health condition and I don't know if I can find all of this again.

Please, please help. I tried doing what I found in your forums but nothing helped. Could it be that the information was wiped out by your servers and it's permanently gone? I really need help. Thank you.

Asked by CKNovotny 4 days ago

Answered by TechHorse 4 days ago

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site connection time out.

Hello, Until a couple of days ago we have been connecting regularly to the samaritanspurse.org website but now the connection times out. All other websites connect with n… (read more)

Hello, Until a couple of days ago we have been connecting regularly to the samaritanspurse.org website but now the connection times out. All other websites connect with no problem. What can we do to correct this situation. Thank you

Asked by drscbby1 5 days ago

Answered by jonzn4SUSE 5 days ago

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recovery key

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my… (read more)

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my recovery key but cannot find where should I type it to get back all my information. Is it possible to recover my information using the original recovery key, not the one I accidentally created? I really need to get the access to all my saved passwords, please help me with it. Thank you!

Asked by einite2002 6 days ago

Answered by Denys 6 days ago

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site ne fonctionne pas.

When I access the website of UGC ( https://www.ugc.fr/ ) the access page opens up but immediately freezes: the screen luminosity decreases and the pointer cease to functi… (read more)

When I access the website of UGC ( https://www.ugc.fr/ ) the access page opens up but immediately freezes: the screen luminosity decreases and the pointer cease to function: I cannot acces any of the options: select movies on show, select cinema programmes or schedule, open my UGC account to reserve performances ... Nothing works ... I have tried to reduceprotecton, etc as sugested on Forum and other suggestions: nothing works. I have no problem at all when I open the same website with Opera or with Microsoft Edge ... Why it does not work under Firefox puzzles me. Can you do something about it ? I use Firefox as my defaut internet access without problems for everything else ! This is really strange and most annoying. Thanks for your help.

Asked by DG26B 1 week ago

Answered by jonzn4SUSE 6 days ago

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MetaMask Add-on Performance Issue on Mozilla Firefox

The MetaMask browser extension is extremely slow and unresponsive when used in Mozilla Firefox. Actions such as opening the wallet, switching networks, approving transact… (read more)

The MetaMask browser extension is extremely slow and unresponsive when used in Mozilla Firefox. Actions such as opening the wallet, switching networks, approving transactions, or interacting with dApps take a long time or freeze temporarily.

This issue occurs only in Firefox. MetaMask works smoothly and as expected on other browsers (for example, Chromium-based browsers) and all other websites and browser extensions load and function normally in Firefox. This suggests the problem is specific to the MetaMask add-on behavior within Firefox rather than general browser performance.

Impact:

Delayed transaction approvals

Lag while opening the extension

Poor user experience when interacting with dApps

Productivity impact when using Web3 applications

Asked by Roman Samuel 1 week ago

Last reply by Denys 1 week ago

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Re: Invalid account recovery key

Dear Mozilla Firefox. I have tried so many times to reset my Mozilla Firefox account password to no avail, using my Account Recovery Key, which I stored in LibreOffice D… (read more)

Dear Mozilla Firefox.

I have tried so many times to reset my Mozilla Firefox account password to no avail, using my Account Recovery Key, which I stored in LibreOffice Draw on my computer. The so many times that I tried, the error that comes up is: "Invalid account recovery Key", no matter how many codes are sent for me to rest my password. Please, rectify the problem as to why a correctly stored 32 characters Account Recovery Key is not working for me to reset my password. Regards

  • DR CLEMENT AKATENG MD*

Uploaded images to add are not accepted.

Asked by DR CLEMENT AKATENG MD 1 week ago

Last reply by Denys 1 week ago

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Firefox has issues loading some websites and extensions

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected. I have already tried restarting Firefox and check… (read more)

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

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Thumbs down recommended stories has the opposite effect than intended on desktop

When I have stories (articles) recommended through Pocket on new tabs that I'm not interested in I will typically "thumbs down" or "dismiss" the story. What I have found … (read more)

When I have stories (articles) recommended through Pocket on new tabs that I'm not interested in I will typically "thumbs down" or "dismiss" the story. What I have found recently is that causes them to be promoted to me more rather than less. I believe it's interpreting my interaction as engaging with the content rather than not wanting to see it again. For example, I was shown an article on American football three weeks ago and I gave it a thumbs down. Later that day it was three articles. I gave them the same thumbs down. After repeating this process for days, weeks later I'm still getting multiple articles recommended per day related to football. I've never read one out of interest, and I didn't have any recommendations related to sports until the first one I gave a thumbs down. Based on that, I'm convinced it's having the opposite than intended effect. Dismiss doesn't seem make a difference. Please give me a way to tune the algorithm to what I actually want to see, I like this feature and don't want to have to turn it off.

Asked by peter.martin3 1 week ago

Answered by Denys 1 week ago

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Disabling AI in Firefox/Preventing future AI activation

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future? I do not want AI running on my machine. I do not wa… (read more)

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

Asked by Herb Burgleman 3 months ago

Last reply by James 2 weeks ago