Showing questions tagged: Bütün sualları göstər
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Unable to sign into 7plus.com.au website

I am unable to sign into the 7plus.com.au website. I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile.… (read more)

I am unable to sign into the 7plus.com.au website.

I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile.

When I go to the website, the 'sign in' button does not respond, nor does the 'Register' button. When I click on the 'Connect your TV' button and enter my credentials, I receive an error message:

Failed to sign in. Please try again later (error -1)

I do not have these issues if I use another browser, so this leads me to believe that Firefox may be the issue.

I realize the website developers may also be at fault here, but it seems odd that other browsers work, but Firefox does not.

If anyone can offer any help or advice, I am all ears, thanks.

Asked by trumpy81 1 month ago

Answered by zeroknight 1 month ago

FIrefox update requires new profile

Why do I need a new profile every single little update? How can I get my saved session, bookmarks, history, open tabs, extensions and preferences from my old profile? Man… (read more)

Why do I need a new profile every single little update? How can I get my saved session, bookmarks, history, open tabs, extensions and preferences from my old profile? Manually copying files from the old profile is not a solution - it's a workaround and not a great one. Lots of things get left behind. Alternatively: what file in my "old" profile do I need to manipulate to trick Firefox into using it with the new version?

Asked by bogusman222 1 day ago

Custom Install of Firefox

I usually download and install manually the custom install of Firefox on Windows. Recently, a new version was automatically installed without my permission and destroyed… (read more)

I usually download and install manually the custom install of Firefox on Windows.

Recently, a new version was automatically installed without my permission and destroyed all my customization. THIS IS UNACCEPTABLE. I had to restore the older version from backup and I was going to stop updating.

But I see that the manual custom installation is still available for download.

I want to make sure that if I use it it will not wipe out my customization again.

Please confirm.

Asked by sgeneris 5 days ago

Last reply by sgeneris 1 day ago

Firefox Hangs Upon Launch, Cannot Connect to any Websites (Mac Sonoma)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarte… (read more)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

Asked by julian.donahue 2 months ago

Last reply by julian.donahue 2 days ago

Right-Click Context Menu Pops Up in Wrong Location - Linux Mint (Cinnamon)

Looking for a fix on a right-click issue that I keep having... When using Linux Mint (Cinnamon), the right-click context menu occasionally becomes misaligned with the cu… (read more)

Looking for a fix on a right-click issue that I keep having...

When using Linux Mint (Cinnamon), the right-click context menu occasionally becomes misaligned with the cursor position. Attached image shows a right click on the text box in the right browser window triggering a popup in the left browser window.

This most frequently happens when:

  • Multiple windows are open AND
  • The window being right-clicked on is "snapped" into place (by dragging to the side of the screen)

Error seems to occur most frequently on windows snapped to the right-hand-side of the screen.

Context menu placement is offset by an arbitrary amount determined at time of window-snapping. E.g., moving the cursor down 1 inch in the example image below will move the menu down 1 inch as well. Un-snapping the window, and re-snapping can adjust menu-cursor-offset distance.

Asked by Matt 4 days ago

Last reply by cor-el 4 days ago

Trouble saving downloads

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running No more. … (read more)

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running

No more. For about the past month - click a link - wait for a long time with FF frozen - the a wheel starts rotating - after a full minute (or more) the save dialog appears.

Something has been broken in the mad-dash to push updates. It's fine for browsing, but the, you need to download. At that point you wish you were using a different browser (any other browser, in fact) since FF is the only oe that has this problem. Downloading works fine in a 8 chromium browsers that I have and in the 5 FF clones (like Waterfox)

It's just FF that's broken. I can no longer afford to set it as default because of this. The others are not perfect (WF won't activate Pocket, foe example) but downloading promptly is critical.

Asked by essin 1 month ago

Last reply by squillenial 1 week ago

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (read more)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar 2 months ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox using FIDO2 security keys

I using kubuntu (ubuntu with kde) 22.04 and firefox will not recognize my security key. There is a really good thread on this here. It is now closed. https://support.m… (read more)

I using kubuntu (ubuntu with kde) 22.04 and firefox will not recognize my security key. There is a really good thread on this here. It is now closed.

https://support.mozilla.org/en-US/questions/1412073

One of the solutions is to install firefox from the mozilla server. On other forums, this is referred to removing snap and installing the debs. I haven't tried this.

Reading through the thread however, it seems like the snap version should work. The manufacurers id and product code for my Thetis FIDO2 usb key are present in the etc/udev/rules.d/70-snap.firefox.rules

This answer says to disable apparmor. I tried that, but it didn't work.

I have quoted this answer below.

This isn't actually a firefox problem. KDE Neon uses the firefox package from the Mozilla Team PPA and there's nothing wrong with that package. The problem is that Neon enables app armor on firefox which breaks access to password managers and security keys. sudo aa-disable usr.bin.firefox works around the problem by disabling app armor for firefox. aa-complain was not sufficient in this case.

Is there anything else I can try?

Asked by oilhat 2 weeks ago

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Windows taskbar doesn't unhide itself when firefox is maximised.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) … (read more)

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

Asked by idsks111 1 month ago

Answered by idsks111 1 month ago

Firefox e Amazon.com.br

Tenho o Win 11 23H2 com Firefox 124.0.1 instalado. Há meses , devo usar o Avast Browser para acessar o Amazon.com.br ou qualquer site do gov.br. Já desinstalei tudo e rei… (read more)

Tenho o Win 11 23H2 com Firefox 124.0.1 instalado. Há meses , devo usar o Avast Browser para acessar o Amazon.com.br ou qualquer site do gov.br. Já desinstalei tudo e reinstalei do zero , sem extensões , mas o problema continua. Alguém sabe me ajudar? Desde já agradeço.

Asked by Michael 2 months ago

Last reply by Michael 2 weeks ago

Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was acce… (read more)

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

Asked by grindart3 2 months ago

Last reply by coffeelover101011 3 weeks ago

Update Firefox

Hello! I have some proplem to update Firefox on all my six computers. It is also impossible to download a new Firefoxand install on a clean computer . The message I get i… (read more)

Hello! I have some proplem to update Firefox on all my six computers. It is also impossible to download a new Firefoxand install on a clean computer . The message I get is as the image below. Regards/Sture Axelsson sobaxe@gmail.com

Asked by sobaxe 3 weeks ago

Uploads Not Working

So this problem keeps happening to me - I click "upload" on a website and nothing happens. For example, trying to upload photos to my website or upload files to a platfor… (read more)

So this problem keeps happening to me - I click "upload" on a website and nothing happens. For example, trying to upload photos to my website or upload files to a platform. Frustrating. To work around it I've been using a separate tab of Google chrome but it's such a pain to keep swapping back and forth. Please help!!

Asked by Angela Hutchins 3 weeks ago

Firefox updates

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally … (read more)

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally updates the browser, before I do any browsing. In the last three weeks, however, it has not updated on any of the three devices, rather, it says "Failed to check for updates". I have tried the workarounds suggested at your Help center, and nothing has worked. What gives, may I ask? Thank you

Asked by de-nouement 1 month ago

Last reply by Paul 3 weeks ago

Firefox keeps asking to reinstall. It fails to check for updates. I have Windows 11 and Firefox 124.0.2

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't kno… (read more)

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

Asked by tommcgrath 1 month ago

Last reply by Paul 3 weeks ago

Daily updates (seems update doesn't run)

I have been using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that the update failed, and that I should manually… (read more)

I have been using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that the update failed, and that I should manually download the update file and run it. I do so, the update appears to work, and Firefox behaves, until I stop it and restart again. Then I get the same message. I looked online - it appears that others have had this problem, but no clear solution. I am not willing to use Edge, but am beginning to wonder if it is time to leave Firefox. I would appreciate a solution, preferably a reliable one. Thanks, Joe Purvis Email hidden for privacy reasons

WIndows 11 64, AMD processor, 64 GB ram. Connected via ethernet and fiber. NordVPN, and Bitdefender (neither of which has produced any error messages).

Asked by jdpsmp 1 month ago

Last reply by Paul 3 weeks ago

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 2 months ago

Last reply by Paul 3 weeks ago