Local theme "corrupt"

Best regards, At the beginning of 2025, I created a private theme and installed it locally (Windows 10), consisting of a manifest.json and a GIF file. It worked perfectl… (read more)

Best regards,

At the beginning of 2025, I created a private theme and installed it locally (Windows 10), consisting of a manifest.json and a GIF file. It worked perfectly. Now, on Windows 11, I'm trying to use the theme again, but when I upload the file (.zip or .xpi — via about:addons -> Install Add-on From File), I always get the message that the file is corrupted. However, if I test it temporarily under about:debugging, it works immediately without any issues.

I would really appreciate a solution! <3

Asked by HentaiYiff Dragon 18 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

browser controls

I can browse and go to websites, but the "back" button is inoperative and the "refresh" buttton is inoperative on my latest Firefox install ... as is the "menu" tab at th… (read more)

I can browse and go to websites, but the "back" button is inoperative and the "refresh" buttton is inoperative on my latest Firefox install ... as is the "menu" tab at the top right of the page and everything else at the top (except for the "downloads" tab ... that works, everything else at the top is inoperative

in addition: I get my "home page" set with the links I want (and none that I don't want) and sometimes when I go to a website that I rarely visit, it tosses a "new favorite link" into what I already have customized

also, the "finish setup" tab just below that on the right side is still "active" even though I've finished setup, etc

seem to some or several glitches in this version

thanks for any help

Wolf

[edited email from public]

Asked by upamtn 14 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

pull down bookmarks glitched after rebuilt system

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been mov… (read more)

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been moved to the bottom of all my other bookmarks in a new 'Other Bookmarks' folder. How do I get the contents back in the 'Other bookmarks' (just below 'Bookmarks toolbar'). P.S. I have a backed up 'bookmarks-2025-08-30.json' as well as a ' bookmarks-2025-08-30.html' available, if that would help. Regards and Best, NP_145

Asked by np_145 14 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Multiple Firefox (13) open when I sign on??

When I sign in, multiple firefox open, causing my machine to run slow. I have to go to task manager, close all the firefox and start over. I usually have to do this sev… (read more)

When I sign in, multiple firefox open, causing my machine to run slow. I have to go to task manager, close all the firefox and start over. I usually have to do this several times before I can get signed on. Once on, the new Windows 11 seems to work well with Firefox.

I noted in the multiple firefox accounts the following Group or User Names in the Details section. Are these normal or could they be the source of my problems???

ALL APPLICATION PACKAGES ALL RESTRICTED APPLICATION PACKAGES ACCOUNT UNKOWN (S-1-15-3-1024-1238444810-1356253261-2257478630-1143196962-1563090664-2414759320-12821011916-4218287853) Following these were the regular System Admin groups I am used to seeing.

How to correct if a problem.

Asked by gwludwick 13 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Firefox set up from one computer to another

It seems that my main page settings aren't the same from one computer to the other. For instance, I use Roboforms password keeper and have an icon for it above the bookma… (read more)

It seems that my main page settings aren't the same from one computer to the other. For instance, I use Roboforms password keeper and have an icon for it above the bookmark ribbon on one computer, but moving to the newer computer, that is missing. What am I doing wrong?

Asked by Jonny Volimas 13 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (read more)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Asked by Linda Mueller 1 day ago

Last reply by George Kitsoukakis 13 hours ago

Point Releases

Is there any way to find out if a point release is coming? In other words, I'm running 142.0.1. I'd like to know if a 142.0.2 is going to be released. Not necessarily … (read more)

Is there any way to find out if a point release is coming? In other words, I'm running 142.0.1. I'd like to know if a 142.0.2 is going to be released. Not necessarily when, but just if one is in the works and will be released at some point.

Thanks.

Asked by eljay69 4 days ago

Last reply by acrae 13 hours ago

Sync with new email address.

My company just changed primary severs and correspondingly, our email address.I want to sync my bookmarks, tabs etc... but since my account email has changed, I can't log… (read more)

My company just changed primary severs and correspondingly, our email address.I want to sync my bookmarks, tabs etc... but since my account email has changed, I can't log into Firefox because the verification code is being sent to my now disabled email. I have opened a new account with Firefox using my now current email. Is there a way to still sync my previous saves and bookmarks? I have an Account Recovery Key for my previous account with the disabled email.

Asked by cf4096 13 hours ago

Last reply by Paul 13 hours ago

Warning Unresponsive script

Warning Unresponsive script, this popup causes many issues as I use many tabs and it will get the popup and the only choice I have is to say continue, that then redirects… (read more)

Warning Unresponsive script, this popup causes many issues as I use many tabs and it will get the popup and the only choice I have is to say continue, that then redirects me to that tab, so what I was doing gets interrupted. I have to go and find the tab I was working in when I may get another popup. I've had it where I've had popup under other popups, I tried the extending the time but that seemed to make things worse.

I need to totally disable that popup, tell me how.

Firefox I'm getting nothing done, Do I really need to use chrome?

Asked by DL 14 hours ago

Last reply by James Whitmore 14 hours ago

Obtrusive Pop-up

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached. I first approached the w… (read more)

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached.

I first approached the website owner, but they explained it's a browser issue, no a website issue. They did, though, suggest that clearing cookies and cached might help ... But it didn't.

Is there any way to suppress that?

Asked by BillTreloar 1 day ago

Last reply by James (doing minimal support dowdays) 14 hours ago

Firefox blocking as unsafe "msn.com" on my new Windows 11 computer, won't let me access it

msn.com comes in just fine on Firefox on Windows 10, 8, 7 computers. What's causing the undefeatable block on Windows 11? … (read more)

msn.com comes in just fine on Firefox on Windows 10, 8, 7 computers. What's causing the undefeatable block on Windows 11?

Asked by eric197 1 day ago

Last reply by Paul 14 hours ago

Page Translation ?

Below are two attached images, please take a look. From my understanding there are two different translation features built into firefox, you can identify them by looking… (read more)

Below are two attached images, please take a look. From my understanding there are two different translation features built into firefox, you can identify them by looking at the attached screenshots. I very much dislike the translation features which has the "page icon". The other option which looks like an "alphabet icon" and has "EN" attached to it is very much welcome. I want to add this translation feature to the toolbar, however when i open up the "customize toolbar option" there is no translation feature available. How can i add it? I do remember that in previous firefox version, the translation feature was pinned to the very right of the bar.

Asked by 38345718546 1 week ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Remove regular reminder to update firefox to the newest version on macos

How can you remove the regular reminder to update firefox to the newest version on macos that occurs when you tick "Check for updates but let you choose to install them"?… (read more)

How can you remove the regular reminder to update firefox to the newest version on macos that occurs when you tick "Check for updates but let you choose to install them"?

Asked by Knoppers 1 day ago

Last reply by Agent virtuel 23 hours ago