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Firefox 17 won't install on my mac 10.5.8, white circle with cross through, it previously worked an hour ago had to delete because an annoying toolbar add on?!

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  • 1 has this problem
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  • Last reply by cor-el

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Firefox worked merely hours ago on my computer, had to delete as I explained above because of a dodgy toolbar from some website, deleted firefox, tried re-installing and won't work. Tried links on other help pages to download older firefox version and comes up with page "Whoops are you lost firefox page" and redirects to where I was. Very frustrating. I just want my firefox the way it was ?!

Firefox worked merely hours ago on my computer, had to delete as I explained above because of a dodgy toolbar from some website, deleted firefox, tried re-installing and won't work. Tried links on other help pages to download older firefox version and comes up with page "Whoops are you lost firefox page" and redirects to where I was. Very frustrating. I just want my firefox the way it was ?!

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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us! _________________________________________________________________________________

In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page

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Firefox 17.0 and above requires Mac 10.6 or higher. The last version made for Mac 10.5.8 is Firefox 16.0.1.

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