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I can't open links like "sign in" "search for firefox help" "my account" this is a suddenly problem

  • 1 cavab
  • 11 have this problem
  • 3 views
  • Last reply by cor-el

pachwothos
pachwothos
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Firefox has been working fine. Today, I cannot sign into AOL, or Craigslist. I can't click on anything at the top of the page or on the side. I couldn't click into the search box for Firefox help.

Firefox has been working fine. Today, I cannot sign into AOL, or Craigslist. I can't click on anything at the top of the page or on the side. I couldn't click into the search box for Firefox help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).