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Web site missing the top portion, available on Safari and Chrome

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In the last week I noticed that the account information portion of the front page of the "www.gomusicnow.com" is blocked on Firefox 4.0.1. This portion contains my access to my account and signon boxes.

I have no problem with Safari or Chrome with this site. I have been on this site a lot and normally use Firefox but right now the site is incompete with this browser. Why has it changed.

In the last week I noticed that the account information portion of the front page of the "www.gomusicnow.com" is blocked on Firefox 4.0.1. This portion contains my access to my account and signon boxes. I have no problem with Safari or Chrome with this site. I have been on this site a lot and normally use Firefox but right now the site is incompete with this browser. Why has it changed.

All Replies (6)

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It looks normal in Firefox 4 (released version) on Windows 7 (just browsing around, not logged in). The style rules for that section of the page are a bit unusual (they use a negative top margin to push up from the menu bar).

Do you have any add-ons that block page content, such as ad-blockers, etc.? If so, try disabling them or making an exception for the site and see whether that makes any difference.

You also can test more comprehensively by using Firefox's Safe Mode.

First, make a backup of your computer for safekeeping. To back up Firefox, see Backing up your information.

Next, try starting Firefox in Firefox Safe Mode. Be careful not to "reset" anything permanently if you didn't back up.

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Make sure that you do not suppress background images.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

See also:


Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

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Apparently the add-on "Invisable Hand" which is a price comparison add-on does now block the top of this web site. Its the only site that I came across that does this but you were right....the add-on was the issue.

Thanks

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I have same problem with this website now too. Never had it before until recently. I hate to disable Invisible Hand. Anyone know if an update to it will happen anytime soon?

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Don't know anything about any updates but I have been working with this issue for a couple weeks now and what I've done is leave on Invisible Hand until I want to go onto "GoMusicNow". Then I disable it while I'm on it and then turn it back on after I'm done. Its a little clumsy but its the only website that I've run into this issue, so its been easier to deal with it than to give up the app all together.

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You could try this bookmarklet:

javascript:void(document.getElementById("header").style.marginTop="150px");

If you paste that to the location bar and press Enter, it should push the site header down. You can tweak the number of pixels until it makes sufficient space. It's a manual solution, but if you don't need the header bar very often, it might be good enough. Otherwise, you could convert it to a Greasemonkey userscript or a Stylish userstyle so it is applied automatically every time you load a page on the site.