Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't access vidoes

  • 1 cavab
  • 1 has this problem
  • 17 views
  • Last reply by Xircal

more options

I can't access videos on web sites. I get a message saying that the video is temporarily unavailable. I can access them on Internet Explorer though.

I can't access videos on web sites. I get a message saying that the video is temporarily unavailable. I can access them on Internet Explorer though.

All Replies (1)

more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it works in that configuration, then one of your add-ons is the culprit.

P.S. Sorry it took so long to respond to your question.