Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Saving PDF files

  • Cavab yoxdur
  • 0 have this problem
more options

Some PDFs do not save/print properly. They are displayed correctly, but that is all.

For these problematic PDFs, Share > Print does not do anything, i.e. no print dialog box or error message.

Share > Save to files does appear to work, but the result is an empty PDF file, typically 4-7 KB.

I think the affected files are those generated for me, eg bank statements and receipts. The problem has existed for a long time on multiple new iPhones and iPads with up-to-date Firefox iOS/iPadOS (for example iPhone 15 Pro with iOS 17.6.1). On my MacBook Air it all works fine.

Some PDFs do not save/print properly. They are displayed correctly, but that is all. For these problematic PDFs, Share > Print does not do anything, i.e. no print dialog box or error message. Share > Save to files does appear to work, but the result is an empty PDF file, typically 4-7 KB. I think the affected files are those generated for me, eg bank statements and receipts. The problem has existed for a long time on multiple new iPhones and iPads with up-to-date Firefox iOS/iPadOS (for example iPhone 15 Pro with iOS 17.6.1). On my MacBook Air it all works fine.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.