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Lost passwords

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  • Last reply by Terry

piotr.s.habrzyk
piotr.s.habrzyk
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Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

Modified by piotr.s.habrzyk

All Replies (1)

Terry
Terry
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Are you also missing other data such as bookmarks and add-ons? Did data disappear after updating Firefox? Profiles contain two files named respectively logins.json and logins-backup.json. It's possible that all you have to do is rename the former then copy the latter to logins.json.

It is possible that you have a new profile. You can recover data from the previous profile.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_how-do-i-find-my-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update