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Cant download messages because of warning "The folder Inbox is full, and can't hold any more messages. To make room for more messages, delete..."

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  • 16 have this problem
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  • Last reply by Toad-Hall

sheba0811
sheba0811
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This alert comes up 'The folder Inbox is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact the folder' I have deleted messages and compacted my folders and the warning still continues to come up when I try to 'get messages'. I have checked with my email host provider and I still have plenty of space with them.

This alert comes up 'The folder Inbox is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact the folder' I have deleted messages and compacted my folders and the warning still continues to come up when I try to 'get messages'. I have checked with my email host provider and I still have plenty of space with them.

Modified by Wayne Mery

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Is this a pop or imap mail account?

What size is the Inbox? 'Menu icon' > 'Options' > 'Layout' > select : 'Folder Pane Column' enable the 'Size' column see image below as guide

sheba0811
sheba0811 Question owner
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Hi, thanks for your help, t is a POP account. I can only seem to enable the display of the size of individual emails rather than the whole account. Thanks Jessie

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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If you have selected to enable the column 'Size' in the section where the list of emails is displayed eg: Date, Subject, From, Size then you will see the size of individual emails. See first image below.

If you have enabled the 'Folder Pane Column' as advised then you need to select the 'Size' column associated with the 'Folder pane'. This will show size of each folder. See second image below.