Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird e-mail has become unresponsive. I've tried closing and reopening but it continues to be a problem. What can I do to rememdy this?

  • 1 cavab
  • 1 has this problem
  • 7 views
  • Last reply by christ1

more options

I upgraded to Windows 10 when it became available. Had no problems with anything. Suddenly today Thunderbird keeps stalling out. I don't think it has anything to do with Windows 10 since it has worked fine for weeks.

How can I fix this problem?

Margaret Richmnan

I upgraded to Windows 10 when it became available. Had no problems with anything. Suddenly today Thunderbird keeps stalling out. I don't think it has anything to do with Windows 10 since it has worked fine for weeks. How can I fix this problem? Margaret Richmnan

Chosen solution

Try to start *Windows* in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

Read this answer in context 👍 1

All Replies (1)

more options

Seçilmiş Həll

Try to start *Windows* in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?