Firefox has a False Ebay shopping site Tab that keeps opening up. Please tell me how to get rid of it/Malware and Bitdefender have not stopped it.
Tab opens up every time I surf a web site. It is obviously malware but, both Bitdefender TS 2015 and Winzip malware programs dont see it. please help.
Regards, Ron
Tab opens up every time I surf a web site. It is obviously malware but, both Bitdefender TS 2015 and Winzip malware programs dont see it.
please help.
Regards, Ron
Modified by rlchave
All Replies (1)
hello, if you suspect that you have adware/malware present, please perform all these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different other security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.