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Firefox crashes

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  • 1 has this problem
  • 5 views
  • Last reply by Carm

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Hi i am using firefox to get into atitesting.com it loads it lets me log in then it says that my siverlight has crashed. I have uninstalled and reinstalled it and it keeps telling me that it has crashed.

Hi i am using firefox to get into atitesting.com it loads it lets me log in then it says that my siverlight has crashed. I have uninstalled and reinstalled it and it keeps telling me that it has crashed.

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There is a silverlight cleanup tool here, ( http://support.microsoft.com/kb/2608523 )in addition to that I would recommend deleting the prefetch files for \PLUGIN-CONTAINER.exe

Close Firefox

open a cmd window and copy/paste:

del C:\Windows\Prefetch\PLUGIN-CONTAINER*.pf

and

del C:\Windows\Prefetch\SILVERLIGHT*.pf

See if that works for you by chance. Some people might say its unorthodox, but cannot hurt atm

Modified by Carm