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Сrash or not responsible in safe mode

  • 3 cavab
  • 1 has this problem
  • 2 views
  • Last reply by Galarc

Galarc
Galarc
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Hello! When loading very long page, which is music Firefox first stops after a crash occurs or does not respond in safe mode. Please tell me how to fix the problem?

Hello! When loading very long page, which is music Firefox first stops after a crash occurs or does not respond in safe mode. Please tell me how to fix the problem?

All Replies (3)

Mauro Alejandro
Mauro Alejandro
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Good day, Can you post the information from your computer?. So you know that computer and if you possess the appropriate requirements to start Mozilla with the music player running.

We need: CPU model and speed: Motherboard Brand: RAM: Model and video card:

If you post the details of your pc, we can help you better.

the-edmeister
the-edmeister
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Galarc
Galarc Question owner
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bp-709fcf02-9639-4b36-9927-b598f2140627 only one