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The thumbnails on the New Tab page are missing - how to get them back
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Revision 26265 by Swarnava on
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The Firefox new tab page shows pictures of the sites you visit frequently. Sometimes these get deleted. We'll explain why that happens and how to get them back.
The Firefox new tab page shows pictures of the sites you visit frequently. We'll explain why that happens and how to get them back when it's possible.
Məzmun:
The [[New Tab Page – show, hide and customize top sites|Firefox new tab page]] shows pictures of the sites you visit frequently. Sometimes these get deleted. We'll explain why that happens and how to get them back.
{for not fx13}
[[Template:ApplytoFx|channel=release|slug=firefox]]
{/for}
=Why do the thumbnails get deleted?=
Firefox stores the website thumbnails it displays on the [[New Tab Page – show, hide and customize top sites|new tab page]] in a temporary cache on your computer. These files get deleted when:
*You [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]]
*You [[Update Firefox to the latest version|update Firefox to the latest version]]
*The cache becomes full
**[[Settings for network, updates and encryption#w_cached-web-content|Learn how to change your cache settings]]
=How to restore the website images on the new tab page=
''The images will get re-stored as you use the new tab page to go to those websites again.''
#Open the new tab page by clicking the {button +} button on the tab strip.
#Click on one of the blank images to go to a website.
#This is important - let the website finish loading (wait for the spinning {for win}green{/for}{for mac}blue{/for}{for linux}orange{/for} loading icon in the tab to stop).
#Open the new tab page again and you will see a new image for the website you just went to.
#Repeat this process for the rest of the missing images.
[[Template:ShareArticle|link=http://mzl.la/MnZCmj]]
The [[New Tab Page – show, hide and customize top sites|Firefox New Tab page]] shows pictures of the sites you visit frequently. Sometimes, certain or all of them are not displayed. We'll explain why that happens and how to get them back when it's possible.
{for not fx13}
[[Template:ApplytoFx|channel=release|slug=firefox]]
{/for}
=Why are the thumbnails not displayed?=
Firefox stores the website thumbnails it displays on the [[New Tab Page – show, hide and customize top sites|New Tab page]] in a temporary cache on your computer.
{for fx14}
Websites where storing cache is not allowed such as HTTPS websites don't have a thumbnail. This ensures you that no sensitive information will be displayed when you are logged out.
{/for}
Of course, thumbnails get deleted when:
*You [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]]
*You [[Update Firefox to the latest version|update Firefox to the latest version]]
*The cache becomes full
**[[Settings for network, updates and encryption#w_cached-web-content|Learn how to change your cache settings]]
=How to restore the website images on the New Tab page=
''The images will get re-stored as you use the New Tab page to go to those websites again.''
#Open the New Tab page by clicking the {button +} button on the tab strip.
#Click on one of the blank images to go to a website.
#This is important - let the website finish loading (wait for the spinning {for win}green{/for}{for mac}blue{/for}{for linux}orange{/for} loading icon in the tab to stop).
#Open the new tab page again and you will see a new image for the website you just went to.
#Repeat this process for the rest of the missing images.
[[Template:ShareArticle|link=http://mzl.la/MnZCmj]]