Firefox Community Forum

I was trying to download ledger live from an official site when I noticed Firefox had twice tried and failed to download an old version of the tor browser I downloaded a long time ago.

A few hours before this happened my pc froze for a minute.

I'm not sure if I have malware on my device or if this is Firefox acting up. My antivirus scan shows nothing.

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times.

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename profileini file. Finally I have uninstall and install using terminal by "sudo apt install firefox" but still I am getting this error "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

How to resolve this.

Thanks in advance.

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines.

I can only get Firefox to run again by running from command prompt with "-allow-downgrade" option and then updating again.

I usually don't notice until I launch Firefox the following morning and it gives me a message that the profile was created with an older version and to exit or create a new profile.

I've had Firefox open and then it reverts and it gives me a XULRunner error about the profile being used by an older version.

I don't have any special backup or restore software running and the physical files in my Firefox folder in c:\program files\mozilla firefox are being physically pushed to a prior version dated 3/21/2023.

On both machines, I've completely uninstalled and reinstalled and it's good for a day and then reverts.

No log entries for the reversion can be found. It's just back to a prior version.

I've never come across anything like this before and have scanned for any malware or other issue, but haven't found anything.

Hello, trying to verify the integrity of firefox-118.0.1.tar.bz2 I realized the GPG key has changed.

The following blog post details the change and shows the new key: https://blog.mozilla.org/security/2023/05/11/updated-gpg-key-for-signing-firefox-releases/

But when I download the key using the link provided (which points to keys.openpgp.org) the key I get is different from the key posted on the Mozilla blog page.

What is even more strange, is that the key from keys.openpgp.org declares in the comment that 14F2 6682 D091 6CDD 81E3 7B6D 61B7 B526 D98F 0353 is the fingerprint of the key (the same that is posted on the Mozilla blog) but it can't be because the key different.

So my questions: 1) Why Mozilla is posting a link to a key that is different? 2) Why keys.openpgp.org shows the correct fingerprint with a different key?

And, in the end, which key should I trust and why.

Thanks.

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

I will be moving all of my data to a new laptop and want to know if I need to have both my personal Firefox profile and the "default-release" profile backed up. The "default" one is over 3GB and has over 20k files in it, and my personal one is only 113 MB with 1300 files — and my thumb drive needs all the extra space it can get. (Why would the "default-release" profile be so much larger than my personal one?)

The old laptop runs on Windows and the new one will have the Linux OS. Will that make a difference in using a backed up Firefox profile? I mean, will the data still work in the new OS?

I've followed this tutorial on howto install firefox as deb via apt. After successfull installation the menu font looks really wierd. It looks stretched and the numbers are not displayed correctly.

The left image shows snap package install and the right image deb package.

Ubuntu 23.10 Firefox beta

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps from third parties. I think MS does this on purpose.

I had the situation maybe a year ago. I use the Firefox profile manager.

I just updated to 127.02, and now not I'm getting this because for whatever reason, since the update, I am somehow on the beta channel, but only with this profile. I just opened two other profiles, and neither is on the beta channel, although i don't know what "Firefox is being updated by another instance" means.

I don't know if it's just a coincidence, but I'm also just noticing that a number of my addons settings have reverted to default.

Hi,

TL:DR, Firefox 108 refuses to update to Version 109.

Firefox refused to update to 109, repeatedly said 108 was the latest version. I was sick of websites breaking so I decided to reinstall Firefox, and the website worked perfectly fine on the reinstalled one, since that app is on 109.

Unfortunately, it caused a whole host of problems since I have two Firefoxes on my laptop. When I finally got rid of the older Firefox, it worked fine…

…until I restarted my laptop. Upon launching Firefox, it crashed my laptop and when it rebooted, the Firefox reverted back to version 108 with 109 nowhere to be found.

How can I get Update 109 on my laptop? Thanks in advance.

I updated Firefox and after the update, all my saved passwords were gone and when I sign back in to the various sites and enter the password its asks to save the password, but it doesn't save...

Widows 11...firefox not working... uninstalled and tried to re-install.. the install terminates prematurely with the message: The code execution cannot proceed because VCRUNTIME140_1.dll was not found......

Help!