منتدى دعم ”Firefox“

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protection for those sites - that did not work. I have opened in troubleshooting mode - that did not help. What else do I need to try?

I use Kaspersky so I will start trial-and error there next.

Hi, Is there a possibility to delete the sync data without completely deleting the account? I used Firefox Sync to transfer some passwords and I understood that they are encrypted on the sync server. However, it might be that even the encryption might be broken and attackers could steal my passwords. That´s why I would like to delete the password data on the server (but keep the account).

Is this somehow possible? I didn´t find any article about exactly this topic.

Best regards, Sebastian

When I launch FF after rebooting an annoying ad pops up on the new page tab, the contents are:

'Get the inside scoop

See the add-ons our staff use to make browsing faster, safer, or just plain fun!'

It pops up just under the puzzle piece icon next to the address bar.

Is there a way to block it?

When I go to website nypost.com, and select a random article that has a video display at the top of that page, a pop up of a smaller video window appears in the lower right corner of the screen.

For example,

Go to nypost.com Select an article with a video such as https://nypost.com/2024/01/30/metro/phony-uber-driver-charged-with-ripping-off-nyc-bar-patrons-in-cellphone-scheme/

There is a pop window of a smaller video screen that shows in the lower right corner

Autoplay is disabled

Is there a specific setting to stop this functionality of the pop up video window to appear? Is the block pop up window functionality in the same category of this description supplied above?

Thank you.

Dear reader,

Websites like Netflix and websites banks ask for an update of FF,although I have the latest, 121.0.1 Netflix doesn't allow me to enter the website (see screendump) The ASN-bank asks for an update but I can work around it (see screendump) Screendumps are in Dutch, they text is about asking for an update.

Can you help me out to fix this?

Thanks in advance. Frans

After the last update, my add-ons overflow menu no longer works from the puzzle icon. It won't expand completely and you can't scroll down, therefore, I can't add or remove add-ons to the bar. See Image.

I set up a website for my wife a while ago. Most recently we noticed that some (not all) of our pages are not shown correctly when we use Firefox as browser. Specifically, when you open a webpage and scroll down as far as you can, there is a certain white area at the very bottom visible, below the footer. Now, if you wait a small amount of time, then scroll a little up and down again, the white border is not longer there and the page appears as it should.

Example pages for this behavior are: https://praxis-weinhold-schattentherapie.eu/entspannung/ https://praxis-weinhold-schattentherapie.eu/praxis/ https://praxis-weinhold-schattentherapie.eu/ueber-mich/

It is not happening e.g. with: https://praxis-weinhold-schattentherapie.eu/unterkuenfte-und-impressionen/ https://praxis-weinhold-schattentherapie.eu/angebote-und-kontakt/ Example screenshots are attached.

This strange behavior cannot be recognized with other browsers, we tried Chrome as well as Edge. Many thanks in advance for any ideas on how to adress this! Best regards Carsten

Firefox doesn't seem to have a built-in feature for listing the contents of each container tab in Firefox one at a time. That is, I would like to have only the contents of one tab container shown on my browser at a time, and be able to switch from one container to another freely. What is the use of containers if all their contents are displayed at once on the tabs of my browser?

How to save images to the downloads directory (that I chose in settings) without using right click -> save image as .. -> popup window .. then choose the location where I want to save it.

I tried alt+click, it didn't work, it saves the webpage url instead of the image. I prefer a solution that does not involve any add-ons.

OS: Pop!_OS 22.04 LTS Firefox version: 121.0.1 (64-bit)

Thank you.

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 in early 2022. Rather suddenly (yesterday) Firefox began repeatedly crashing, displaying 'Mozilla Crash Reports' (example attached). Firefox appears to initiate as expected. However, on display (e.g., Youtube, Facebook, web page, etc.) request, Firefox immediately throws a 'Mozilla Crash Report'. I do not recall any changes to the system that might have generated this condition, and have spend most of today unsuccessfully troubleshooting.

MB: Gigabyte F2A85XM-D3H CPU: AMD A-10 5800K APU with Radeon HD Graphics OS: Kernel: 5.4.0.170 generic x86_64bits; on 128MB SSD Firefox for Linux Mint mint-001 - 1.0 (122.0 (64 bit)) RAM: 7 GB

I have attempted to follow some of the moz://a Support pages (i.e., "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems"). I have noted that while in 'Troubleshooting mode', Firefox appears to behave as expected, seeming to implicate extensions, themes and/or hardware acceleration. However, under normal Firefox operation enabling/disabling these does not seem to resolve the issue.

    * Hardware acceleration (on or off) still results in display of 'Mozilla Crash Report',
    * Default theme is selected, and
    * I don't appear to have any unaccounted extensions or other addons enabled.

Any thoughts and/or additional guidance would be greatly appreciated.

In the last few days whenever I download a PDF file instead of it being displayed in my default PDF read Firefox (version 121.0.1) takes over and displays the contents of the file. I do not want this, I prefer my PDF reader! How do I stop Firefox trying to take over this function? (other than converting to Chrome)

I can no longer access my online banking at td.com - the server returns the following message: "Bad Request - Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

The online banking works normally with Safari. Please help me fix this quickly.

Thank you.

Since about 13:00 GMT yesterday, Firefox could not load or display the Hostinger h-panel. It sometimes partially and sometimes completely displays all the page content. But all the controls are dead. Firefox seems to be very busy doing something. I told Hostinger and they spent some time looking into the problem. They got Firefox to load the h-panel but said that it was vastly slower than other browsers in doing so. With me, Firefox still stops doing anything once the content is loaded and ALL controls on the page are still dead. When closing Firefox in this state, there is considerable delay before the window actually closes.

I thought that perhaps Hostinger had done an update that called in some proprietary JavaScript extensions that Firefox couldn't handle. I get the impression that in trying to display the h-panel pages, Firefox is trying to acquire some content from an external site, as requested somewhere within the HTML/JavaScript source code.

Any ideas? robert_john.morton@yahoo.com

Hey, since the new update (121.0.1) the new tab button isnt on right from the most right tab. With customization the button can only be put on the far left. Is there anything i can do?

I'm trying to open a web page, which worked perfectly until about a week ago. The address is: https://xdaforums.com/f/xiaomi-poco-x3-pro.12163/

I now get a popup window, which tells me that I'm trying to open a "application/octet-stream (377 bytes)" and gives me the option of "open with" or "save file".

I don't want to do either, just view the page as before.

1. 1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter.
2. 2 I set the same sites in the 'Manage Exceptions' tab so that these sites do not have their cookies deleted.
3. 3 Save Settings
4. 4 Close and re-open Firefox. All cookies are deleted.

I suspect this is a bug?

Cheers.

I installed (as always) the new Windows 10, downloaded from the office. firefox website. I log in to my login, synchronization takes place (firefox says so) but MY data is NOT!!! no synchronization, no loading of passwords, addresses, extensions!!!

A strange new requester appeared in Firefox today. I do not think that I clicked on anything without noticing. I was just watching a Youtube video and the requester appeared when I was moving the cursor down across the screen. The requester items would not respond, and the requester could not be closed. I had to quit Firefox and restart to get rid of it. See attached screen capture.

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I always have to scroll back up to the top. I've got a lot of bookmarks, so this is extremely irritating. How do I change this? I've searched for an answer. The only likely solutions suggest removing the "other bookmarks" folder, but the description of how to do that doesn't work. Nowhere can I find a "remove other bookmarks" option. And the delete option is greyed out.

I don't necessarily need to hide or remove it, as long as I can get the bookmarks manager/Library to open at the top, ie. "Bookmarks Menu".

Cheers, Ian