showing video format is not supported.

some website video are not playing,,, showing *no video with supported format and MIME type found* this is a great browser..but this problem. please solve this. thank y… (read more)

some website video are not playing,,, showing *no video with supported format and MIME type found* this is a great browser..but this problem. please solve this. thank you

Asked by Arafat Hossain 6 minutes ago

Restore bookmarks unsort (Unwanted sort)

I have tried to import saved bookmark (Firefox json and html save). It restores the file but automatically unsorts the booksmarks from folder and all file the links go to… (read more)

I have tried to import saved bookmark (Firefox json and html save). It restores the file but automatically unsorts the booksmarks from folder and all file the links go to my bookmark toolbar. I want to restore the way I organized them originally.

Asked by spumae 24 minutes ago

Showing Password Incorrect

I try to delete my firefox account but in the last step it ask for password when i entered it and press delete it show me wrong password but my password is correct. Then … (read more)

I try to delete my firefox account but in the last step it ask for password when i entered it and press delete it show me wrong password but my password is correct. Then i forget my password and change it and i try it again but it shows me incorrect password. Is this is a bug or something else??? I try it in chrome browser as well as firefox but same result incorrect password :(

Asked by Rahul Singh 1 hour ago

Tabs crashing, not opening

Firefox 105.90.1 tabs keep crashing, and other sites won't load. They will load if I close then open Firefox again. First time I've ever had this kind of problem. Can you… (read more)

Firefox 105.90.1 tabs keep crashing, and other sites won't load. They will load if I close then open Firefox again. First time I've ever had this kind of problem. Can you help? I've tries the solutions listed on help site, but nothing seems to work.

Asked by Tommo 1 hour ago

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (read more)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 1 hour ago

Restoring everything from an previous UNINSTALLED version of Firefox on Mac

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast. Now … (read more)

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast.

Now I have upgraded my operative system and have the newest Firefox. It works but I have lost all my bookmarks, website history, data, cookies - everything that makes it easy. Biggest problem is some lost passwords that only my old Firefox remembers..

Is it possible to restore this somehow? Please say yes and describe me how!

Asked by ziljes 1 day ago

Last reply by ziljes 2 hours ago

old tabs reopening after updates

hi, back a month later after posting this ( https://support.mozilla.org/en-US/questions/1387447 ) i didn't get a chance to implement the solution because by the time i ha… (read more)

hi, back a month later after posting this ( https://support.mozilla.org/en-US/questions/1387447 )

i didn't get a chance to implement the solution because by the time i had received it, i had already opened everything back up manually, and closed out firefox multiple times (when i first started up and noticed missing tabs), which i presume created a new session. i can soundly say its happened and i think i've pinned down the issue. it seems that when i update firefox, it restarts tabs from around the time of the previous update. is there something that could be causing this? i've scrounged my session back up data, and none of them contain my previous tabs, and my alternate session doesn't either. my actual previous tabs are shown in my recent history, so there should be no reason it opens tabs from august right? this time after the update firefox disabled all of my add-ons and my theme, which it has never done to me before.

(i also noticed two login.json from may and june respectively that have been labelled corrupt. could that be an issue? my latest one however, seems uncorrupted, from the day of and day before posting this reply.)

if you could kindly help me, please do. thank you in advance.

Asked by lourdes. 3 hours ago

Printing

When I print a document from Firefox which has a logo, the logo becomes very enlarged so that only a fraction of it actually gets printed. This is a fairly new phenomenon… (read more)

When I print a document from Firefox which has a logo, the logo becomes very enlarged so that only a fraction of it actually gets printed. This is a fairly new phenomenon since some recent update.

Asked by lars.ec.kronlund 3 hours ago

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 1 week ago

Last reply by OdeonFF 4 hours ago

Firefox Sync: does changing the firefox account password re-encrypt the sync'ed data?

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived fr… (read more)

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived from my password.

Short version: what happens when I change the Firefox account password?

Long version: I'm thinking of replacing my current password, with a very long one. If I do so, will there a re-upload of my data take place? Will my credentials on the cloud become harder to crack (assume that the new password is longer and more complex).

Asked by Michail Pappas 1 day ago

Last reply by Michail Pappas 7 hours ago

Firefox dragging cursor on left side of browser window goes back a page???

Hello, I have the most recent firefox update 105.0.1 (64-bit). I'm currently using the desktop / PC version. When I drag my cursor to the left side of any webpage, click … (read more)

Hello, I have the most recent firefox update 105.0.1 (64-bit). I'm currently using the desktop / PC version. When I drag my cursor to the left side of any webpage, click and drag upwards, firefox acts like i've pressed the back button! I've been trying to get some work done, which includes clicking and dragging things, so this is incredibly frustrating! I've already turned off browser.gestures in about:config, and now I'm not sure what to do! Please help me! ): This also happens when I click and drag from the left side of the page, to the right side of the page.

Asked by runnyyolkyummy 7 hours ago

My Firefox slows down and also won't allow me to log into my Youtube/google account.

I've taken a number of steps that I've researched ranging from clearing cookies, to resetting firefox, to complete reinstallation of Firefox itself. I've also ran a full … (read more)

I've taken a number of steps that I've researched ranging from clearing cookies, to resetting firefox, to complete reinstallation of Firefox itself.

I've also ran a full diagnostic with my ISP and determined my router and internet are 100% functional. This just started happening out of nowhere roughly 3-4 days ago.

I have not installed any add ons or turned on any extentions. I've done nothing to customize my browser at all.

When I go to Youtube, either I can't log in or when I am logged in it says I am not connected to the internet. This has never happened to me before.

Please help.

Asked by demo_war_tss 1 day ago

Last reply by demo_war_tss 8 hours ago

Firefox crashing instantly on startup

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture. Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) R… (read more)

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture.

Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) Reinstalling (Doesn't help event when doing a complete fresh install, deleting profiles, registry entries, and the program itself) Running windows in safe mode (Does work but I don't want to run in safe mode constantly) Adding a firewall exception (Doesn't work) Add an antivirus exception (Doesn't work)

I'm not getting any error reports or anything in general. I click the icon and it crashes.

Asked by Lxtte 9 hours ago

can't open any tabs in firefox; crashes often

Can't open or use firefox. Clicking on the browser creates tabs on task bar, but they don't open/expand on the screen--this is just since the last update the other day. … (read more)

Can't open or use firefox. Clicking on the browser creates tabs on task bar, but they don't open/expand on the screen--this is just since the last update the other day. Also, Firefox has been crashing often lately, and does not keep up compatibility with my bank for online banking.

Asked by pajmjasa 10 hours ago

Firefox opens, then closes as limited user

Under Windows 10 Home, Firefox x64 opens and closes immediately as a limited user. As the administrator this does NOT happen. I uninstalled Firefox, deleted the temp file… (read more)

Under Windows 10 Home, Firefox x64 opens and closes immediately as a limited user. As the administrator this does NOT happen.

I uninstalled Firefox, deleted the temp files and re-installed a fresh copy of Firefox. The same issue exists. If I try to start in safe mode as a limited user, Firefox does NOT open.

Firefox worked without issue yesterday. Has a Windows Update caused this issue? The computer is new with limited programs installed. It can't be the firewall as running Firefox as administrator has NO issues.

What do you suggest?

Asked by newwave2553 11 hours ago