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Disappered while running ... reinstalled... won't start

  • 1 (رد واحد)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه philipp

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Firefox was running normally, then just disappeared. Would not open again from icon. Uninstalled and reinstalled. Same situation, no window would open. Running Windows 7 on desktop. Found profile folder, but don't know what is safe to remove. Links on help page point to definitions, but not instructions beyond finding the profile folder.

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hello, please run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner, microsoft safety scanner & kaspersky security scan.

Troubleshoot Firefox issues caused by malware