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Text in PDFs printed from Firefox comes out gibberish.

Larry R
Larry R
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For clicked links that are pages displaying the mouse-over Adobe Reader toolbar, the documents do not print correctly when printing is invoked by the tool-bar icon. Images are unchanged, but text is unreadable (shows 1 character off, w/ bad spacing, etc.). The problem does not exist for IE.

For users who are NOT computer savvy it's too complicated to print these documents by pulling down the File menu, clicking on Print, finding and clicking on [Advanced], checking "Print as image", and clicking [OK] 2 more times.

Firefox has reduced their susceptiblity to malware infection, but this has been a problem.

Is there an add-on or other solution that can prevent this from happening?

For clicked links that are pages displaying the mouse-over Adobe Reader toolbar, the documents do not print correctly when printing is invoked by the tool-bar icon. Images are unchanged, but text is unreadable (shows 1 character off, w/ bad spacing, etc.). The problem does not exist for IE. For users who are NOT computer savvy it's too complicated to print these documents by pulling down the File menu, clicking on Print, finding and clicking on [Advanced], checking "Print as image", and clicking [OK] 2 more times. Firefox has reduced their susceptiblity to malware infection, but this has been a problem. Is there an add-on or other solution that can prevent this from happening?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I agree, you shouldn't have to print PDFs as images. And it's always best to use the Adobe plugin's own print bar rather than Firefox's print button.

If you open the PDF in Adobe Reader or Acrobat outside the browser, does it print correctly? So that you have more control over how PDFs open, you can change your application preference here:

orange Firefox button or classic Tools menu > Options > Applications

In the search box, type or paste pdf and pause while the list is filtered. You can use the drop-down control on the right hand side to change from "Use Adobe Acrobat (in Firefox)" to "Always Ask".