cannot update flash,i get to retrieving application box and nothing happens
only single instance of this application can install
All Replies (1)
There are two different versions of Flash for Windows, the ActiveX version for IE and the Plugin version used by Firefox and most other browsers.
Uninstall your current Flash Player Plugin program, then:
1.Download the Flash Plugin version setup file from here:
Adobe Flash - 32-bit Plugin version.
Save it to your Desktop.
2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
- On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).
See this:
http://vistasupport.mvps.org/run_as_administrator.htm