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Firefox crashes

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 4 views
  • آخر ردّ كتبه Elle8

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Hello

I tried to open Mozilla and it crashed. I then uninstalled and reinstalled (I've done this twice). It still crashes and does not open in safe mode.

This is the crash ID: bp-e5150a8e-e384-4194-9808-0c8862111217

Can anyone help please?

Thanks

Hello I tried to open Mozilla and it crashed. I then uninstalled and reinstalled (I've done this twice). It still crashes and does not open in safe mode. This is the crash ID: bp-e5150a8e-e384-4194-9808-0c8862111217 Can anyone help please? Thanks

الحل المُختار

Your crash report indicates that Roboform may be the cause of the crashing.

Roboform
Update Roboform to the current version

Also see --> https://support.mozilla.com/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

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الحل المُختار

Your crash report indicates that Roboform may be the cause of the crashing.

Roboform
Update Roboform to the current version

Also see --> https://support.mozilla.com/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Modified by SafeBrowser

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Excellent. This has solved it.