ll bean site and I am getting this read ssl.gstatic.com how do i get rid of it. thanks
I try to purchase an item from ll bean and this comes up on bottom left of computer read ssl.gstatic.com firefox The page will not completely load and I can not order my item. If I try to click on read ssl.gstatic.com firefox it jumps to the right side of the screen. How can I stop this. Please help, annie
All Replies (5)
-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select Restart with Add-ons Disabled
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars
-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries
-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button
-> Click OK on Options window
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons)
-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona)
-> Restart Firefox
You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.
I will try all this tomorrow and I thank you so much. Do you know what happened to firefox 5 that caused this problem that it takes so much work to fix ? I did order my item from ll bean as internet exployer had no problems. Thanks again and I will let you know tomorrow if this works for me. annie
You may also need to clear the cache.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
The cache thing and the cookies just works once, after visiting the site for the 2nd time, the problem still exists.
-> Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if its working.