Firefox crashes when sending e-mail from hotmail. This is not an issue for safari. Help!
Firefox keeps crashing when I try to create a new e-mail in hotmail or forward an e-mail. It is a browser issue, because when I try to do the same thing in safari, I don't have any trouble.
الحل المُختار
Firefox crashes when loading certain pages
https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20loading%20certain%20pages
Go through this article thoroughly. Check and tell if its working.
Read this answer in context 👍 0All Replies (8)
Getting help with your crash
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash
Check and tell if its working.
I don't get any crash reports listed.... is there a setting I need to change to have them? I do have the option to send a report to Apple though
follow the instructions in the article suggested in my previous post
I did. When I type in about crashes in the address bar I get this:
Submitted Crash Reports
No crash reports have been submitted.
How can I search for a crash signature when I don't get one? Is there something I can do to make sure that I do get one.
below the Reports ID heading do you have any items listed in numbers form ??
like this bp-1dca7796-e1fa-4de0-bb26-3bee22110516
follow steps of Getting help with your Crash heading thoroughly.
Check and tell if its working.
I have attached an image of what my screen looks like when I look for submitted crash reports. There are no numbers.
Modified by mcintotj
الحل المُختار
Firefox crashes when loading certain pages
https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20loading%20certain%20pages
Go through this article thoroughly. Check and tell if its working.
Modified by Hasan
It was the Silverlight Plug-in that was the issue. Once I disabled it hotmail worked again!
Thanks for the help! It was greatly appreciated