ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot access my website on Weebly when using Firefox although other browsers are fine so would it help to uninstall Firefox and then reinstall?

  • 6 ردود
  • 17 have this problem
  • 44 views
  • آخر ردّ كتبه wheandace

more options

I am using Windows Vista. I have cleared the cache and cookies.

I am using Windows Vista. I have cleared the cache and cookies.'''

Modified by the-edmeister

الحل المُختار

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

Read this answer in context 👍 0

All Replies (6)

more options

الحل المُختار

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

more options

That worked fine - thank you. Does that mean that I shall have to use Safe Mode every time I need to access this website?

more options

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

See:

more options

Seems to be working now! Fingers crossed then. Many thanks.

more options

No need to use Safe Mode. No need to turn off all extensions.

I traced the problem it directly to AdBlock Plus extension. I disabled blocking for weebly.com and my website.

Upon refresh, my widgets (in Custom HTML elements) showed up in my Weebly Editor and on the published site.

Modified by weeblyuser

more options

My problem turned out to be the AOL toolbar. I disabled that, upgraded to Firefox 4 and no more problems. Although I wish that all open windows stayed open after shut down and reboot.