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I think I downloaded a fake Firefox update from supportfirefox.perl.sh - ever since I have had I/E popups and now audio playing with no programs running. What do I do?

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  • آخر ردّ كتبه the-edmeister

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I use the Firefox Google as my homepage. I searched for something and it went to the "you need to update your firefox" so I did...then I realized that it wasn't processing the update the way a normal update from Firefox would. Ever since then, I have had Internet Explorer PopUps and now I have audio running even though there is no program for it to be running on...like a webpage running in the background.

I use the Firefox Google as my homepage. I searched for something and it went to the "you need to update your firefox" so I did...then I realized that it wasn't processing the update the way a normal update from Firefox would. Ever since then, I have had Internet Explorer PopUps and now I have audio running even though there is no program for it to be running on...like a webpage running in the background.

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Do a full scan with your Anti-Virus application.

Then do scans with different Malware applications.

Install, update, and run these programs in this order. (Not all programs detect the same Malware.) They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.


Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
Windows Defender: Home Page - http://www.microsoft.com/windows/prod.../default.mspx

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://forum.aumha.org/
http://www.spywareinfoforum.com/
http://bleepingcomputer.com