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Firefox Release 100 installation

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه FredMcD

purplergtp
purplergtp
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In release 100 , why did you not bring my old profile data along??? I'm a computer professional and it was a nerve-racking experience. I can't image how most people could follow your instructions on how to recover from your thoughtless update procedure. I've been through many Firefox upgrades over the years without such effort.

In release 100 , why did you not bring my old profile data along??? I'm a computer professional and it was a nerve-racking experience. I can't image how most people could follow your instructions on how to recover from your thoughtless update procedure. I've been through many Firefox upgrades over the years without such effort.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You shouldn't lose personal data when you update. When this happens there there might have been a problem with you security software that keeps a handle (lock) on some files.

See:

FredMcD
FredMcD
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Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update