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Prefences doesn't work in version 91. Not responding then crashes and will not send report!

  • 3 ردود
  • 1 has this problem
  • 10 views
  • آخر ردّ كتبه PoplarM

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Finally got it to open with 91.1. As the font is too small for me to read I tried to make it larger but get a blank page and"not responding"! When I leave it it crashes but there is always a problem sending crash reports.

Finally got it to open with 91.1. As the font is too small for me to read I tried to make it larger but get a blank page and"not responding"! When I leave it it crashes but there is always a problem sending crash reports.

Modified by Wayne Mery

الحل المُختار

I backed up my profile, uninstalled and deleted every incidence of thunderbird files and folders, restarted PC. re-installed and copied my old profile folder to the same folder as the new one, copied the contents of the new profile into a new folder, renamed the new profile by adding a couple of digits, then renamed my old profile folder with the name given to the new profile.

I still can't read the tiny font in some emails despite having the set the legible font and size!!

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All Replies (3)

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You likely have a language pack installed. If you need to get into preferences, disabling or removing the pack should help until the issue is properly fixed.

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p.s. what do you mean, "there is always a problem sending crash reports"?

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الحل المُختار

I backed up my profile, uninstalled and deleted every incidence of thunderbird files and folders, restarted PC. re-installed and copied my old profile folder to the same folder as the new one, copied the contents of the new profile into a new folder, renamed the new profile by adding a couple of digits, then renamed my old profile folder with the name given to the new profile.

I still can't read the tiny font in some emails despite having the set the legible font and size!!