Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Favorites

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه cor-el

m42folker
m42folker
more options

After up grading my computer and installing Firefox I no longer have a favorites list and can't save websites.

After up grading my computer and installing Firefox I no longer have a favorites list and can't save websites.

All Replies (2)

vicious
vicious
more options

Hi, m42folker, There are a few ways to fix this problem, here is a link https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks to help you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you previously create a backup of your personal data ?

Were you previously using Sync ? Do you have a C:/Windows.old folder that can possibly have you personal data ?

You can check for issues with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.