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vpn conflicts with win 10

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 10 views
  • آخر ردّ كتبه zygodactyl

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Every time I enable Mozilla vpn, the network goes down. After the vpn is disabled, the network comes back up. Please let me know how to fix the problem?

Every time I enable Mozilla vpn, the network goes down. After the vpn is disabled, the network comes back up. Please let me know how to fix the problem?

الحل المُختار

Hello!

Thank you for reaching out,

Try signing out of the Mozilla VPN (you can do this by going to the gear icon on the top right of the application, then scrolling down to "Sign out"), uninstalling it, re-downloading it, and reinstalling it. The sign out is an important part of the process due to deleting some files that otherwise don't get purged. This usually resolves these kinds of issues.

If your issue persists, please send us a support request for this issue through the Get Help option found within the Settings of the VPN client. This way we will be able to further assist you with the resolution of this problem.

Best regards,

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الحل المُختار

Hello!

Thank you for reaching out,

Try signing out of the Mozilla VPN (you can do this by going to the gear icon on the top right of the application, then scrolling down to "Sign out"), uninstalling it, re-downloading it, and reinstalling it. The sign out is an important part of the process due to deleting some files that otherwise don't get purged. This usually resolves these kinds of issues.

If your issue persists, please send us a support request for this issue through the Get Help option found within the Settings of the VPN client. This way we will be able to further assist you with the resolution of this problem.

Best regards,

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I followed zygodactyl's directions, and Mozella VPN seems to work, even after rebooting. (Fingers X'ed) BTW: Is zygodactyl a parrot, by any chance?