Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Could not connect to server - the connection was refused

  • 1 (رد واحد)
  • 1 has this problem
  • 15 views
  • آخر ردّ كتبه Matt

jmicali
jmicali
more options

I am running Thunderbird ver 68.12.1 (32 bit) on Windows 7 Professional (64 bit). Thunderbird was working just fine until it upgraded to 68.12.1. Now I can't download my email to my local disk. I get the following error message: "Could not connect to server inbound.att.net; the connection was refused"

I see that there are problems upgrading to Thunderbird Ver 78, so I'd like to downgrade to Ver 68.12.0 (the previous version to 68.12.1).

Either - how to manually downgrade to 68.12.0 (if possible) or is there another workaround?

In the Error Console I saw a message that there was a database error. I tried deleting the global-messages-db.sqlite file and restarting Thunderbird. This step did not remedy the problem. Thanks, Joe

I am running Thunderbird ver 68.12.1 (32 bit) on Windows 7 Professional (64 bit). Thunderbird was working just fine until it upgraded to 68.12.1. Now I can't download my email to my local disk. I get the following error message: "Could not connect to server inbound.att.net; the connection was refused" I see that there are problems upgrading to Thunderbird Ver 78, so I'd like to downgrade to Ver 68.12.0 (the previous version to 68.12.1). Either - how to manually downgrade to 68.12.0 (if possible) or is there another workaround? In the Error Console I saw a message that there was a database error. I tried deleting the global-messages-db.sqlite file and restarting Thunderbird. This step did not remedy the problem. Thanks, Joe

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

for ATT you need a secure mail key.

See https://www.att.com/support/article/email-support/KM1240308/