Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Unable to sign in to Firefox Private Network Browser extension

more options

Whenever I click on to login to Firefox private network browser extension, I'm greeted with a modal window. When I click on "Sign in", the modal window disappears, and I see this error in the extension: "Sign in failed, sign in to your Firefox account or create one". This problem started happening when I upgraded to 78.0. It used to work earlier in 77.0.1.

Attached screenshots

Chosen solution

there is an issue, we are investigating it right now. Sorry for the inconvenience. We should be able to resolve it soon.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

there is an issue, we are investigating it right now. Sorry for the inconvenience. We should be able to resolve it soon.

Helpful?

more options

The problem is solved somehow and I'm able to log in this morning. In fact I'm using FPN while posting this message.

Helpful?

اطرح سؤالا

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.