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Can't import MBOX files

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I installed Thunderbird specifically to import/read MBOX files downloded from Gmail. I installed the add-on (ImportExport Tools NG). When I navigate to Tools / ImportExport Tools NG / Import mbox file, nothing happens. According to other websites, Thunderbird should open another dialog box at that point with several options, but I get nothin'. Any suggestions?

I installed Thunderbird specifically to import/read MBOX files downloded from Gmail. I installed the add-on (ImportExport Tools NG). When I navigate to Tools / ImportExport Tools NG / Import mbox file, nothing happens. According to other websites, Thunderbird should open another dialog box at that point with several options, but I get nothin'. Any suggestions?

Chosen solution

If you first select Local Folders in the Folder Pane, then Tools / ImportExport Tools NG / Import mbox file, do you see the window as in the attached picture? This is working in TB 60.8/W10.

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

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sfhowes
  • Top 10 Contributor
1685 solutions 8186 answers

Chosen Solution

If you first select Local Folders in the Folder Pane, then Tools / ImportExport Tools NG / Import mbox file, do you see the window as in the attached picture? This is working in TB 60.8/W10.

If you first select Local Folders in the Folder Pane, then Tools / ImportExport Tools NG / Import mbox file, do you see the window as in the attached picture? This is working in TB 60.8/W10.
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Question owner

Somehow the Local Folders selection made the difference . . . I got the dialog box shown (wasn't getting it yesterday), and now I have a boatload of old messages dating back to '08! Thank you!

Somehow the Local Folders selection made the difference . . . I got the dialog box shown (wasn't getting it yesterday), and now I have a boatload of old messages dating back to '08! Thank you!
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mwunsch995 0 solutions 1 answers

I loaded the addon, but even after clicking local folders I do not see that window as shown above

I loaded the addon, but even after clicking local folders I do not see that window as shown above
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sfhowes
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mwunsch995 said

I loaded the addon, but even after clicking local folders I do not see that window as shown above

Right-click Local Folders, then select ImportExportTools NG/Import mbox file.

''mwunsch995 [[#answer-1267911|said]]'' <blockquote> I loaded the addon, but even after clicking local folders I do not see that window as shown above </blockquote> Right-click Local Folders, then select ImportExportTools NG/Import mbox file.
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JS3K 0 solutions 3 answers

Hi, I can't even find the Local Folders in the Folders pane.

I get a list of Unread, Favorite, Unfiled, that's it. I'm trying to read mbox files from Yahoo Groups that I downloaded from Yahoo. Thank you for any help.

Hi, I can't even find the Local Folders in the Folders pane. I get a list of Unread, Favorite, Unfiled, that's it. I'm trying to read mbox files from Yahoo Groups that I downloaded from Yahoo. Thank you for any help.
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sfhowes
  • Top 10 Contributor
1685 solutions 8186 answers

JS3K said

Hi, I can't even find the Local Folders in the Folders pane. I get a list of Unread, Favorite, Unfiled, that's it. I'm trying to read mbox files from Yahoo Groups that I downloaded from Yahoo. Thank you for any help.

Local Folders is present in every TB setup, even if you haven't added any accounts. Select View/Folders/All; press Alt if the Menu Bar with View is hidden.

''JS3K [[#answer-1270759|said]]'' <blockquote> Hi, I can't even find the Local Folders in the Folders pane. I get a list of Unread, Favorite, Unfiled, that's it. I'm trying to read mbox files from Yahoo Groups that I downloaded from Yahoo. Thank you for any help. </blockquote> Local Folders is present in every TB setup, even if you haven't added any accounts. Select View/Folders/All; press Alt if the Menu Bar with View is hidden.
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JS3K 0 solutions 3 answers

Hi, thank you. This is all I see:

Hi, thank you. This is all I see:
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sfhowes
  • Top 10 Contributor
1685 solutions 8186 answers

Did you once have accounts in TB and folders visible in the Folder Pane, but after a crash or update TB started as if it were a new installation?

Did you once have accounts in TB and folders visible in the Folder Pane, but after a crash or update TB started as if it were a new installation?
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JS3K 0 solutions 3 answers

Hi, no, this was a fresh install.

Thank you for your interaction.

Hi, no, this was a fresh install. Thank you for your interaction.
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sfhowes
  • Top 10 Contributor
1685 solutions 8186 answers

With a new installation, the Folder Pane should look like the attached picture, before adding any accounts. I don't know why yours is empty, so I suggest you create a new profile from Help/Troubleshooting Information, click about:profiles, then click Create a New Profile at the upper left .

With a new installation, the Folder Pane should look like the attached picture, before adding any accounts. I don't know why yours is empty, so I suggest you create a new profile from Help/Troubleshooting Information, click about:profiles, then click Create a New Profile at the upper left .
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