ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgraded to windows 10 and all my folders and events are gone and it's critical I have them.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه christ1

more options

My sub folders & events are all gone and I have 200 unopened emails that had previously been deleted over the past few months that are all unopened.

My sub folders & events are all gone and I have 200 unopened emails that had previously been deleted over the past few months that are all unopened.
Attached screenshots

الحل المُختار

You can check for a folder named C:\Windows.old\Users\your-username\AppData\Roaming\Thunderbird

If you do not immediately see AppData, make sure Windows shows hidden files and folders. To change that setting, see this article (hopefully it's similar in Windows 10): http://windows.microsoft.com/en-us/windows/show-hidden-files

Does such a folder exist?

If so, look for your old Thunderbird profile. For the default Thunderbird profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

If none of the above works the only way would be to restore a backup of your Thunderbird profile you created prior to the incident.

Read this answer in context 👍 0

All Replies (2)

more options

I found the subscribe box, but it is greyed out.

more options

الحل المُختار

You can check for a folder named C:\Windows.old\Users\your-username\AppData\Roaming\Thunderbird

If you do not immediately see AppData, make sure Windows shows hidden files and folders. To change that setting, see this article (hopefully it's similar in Windows 10): http://windows.microsoft.com/en-us/windows/show-hidden-files

Does such a folder exist?

If so, look for your old Thunderbird profile. For the default Thunderbird profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

If none of the above works the only way would be to restore a backup of your Thunderbird profile you created prior to the incident.